波士頓-劍橋歡朋飯店(Hampton Inn Boston/Cambridge)

My room was never cleaned during my stay. I had an issue with my luggage gone missing and the employees behind the desk asked if I would step aside so they could help the other individuals checking in. And ultimately never assisted. I would never recommend Hampton inn to anyone. What a disgrace at 300. A night. It’s unacceptable.

The front desk associate, Peter, was awesome! His customer service was top notch, he knew the area and was able to suggest places to go. He had great historical knowledge of the area too. We were also in a group and our room was on a different floor away from the group and without us asking, he offered to move us up with the rest of the group. If I had a need for a customer service (first face of the company) representative, I’d hire Peter in a heartbeat!

The location was excellent! The free parking was awesome and the breakfast was plentiful, fresh and the area kept clean. The kitchen/breakfast workers were phenomenal and friendly. The gym was small but adequate m, except there was very poor airflow/ventilation. The front desk were not particularly friendly and there was no housekeeping at all—u needed to ask for towels and to have your trash emptied, which was frustrating since the trash cans were teeny and unlined. I was also surprised there was no microwave in the room. The remote for the tv guide was broken so there was no way to know what channels or shows were on at any given time. Overall a good enough place to stay for our purpose.

Believe them when they say parking is limited because it is!!! Keep that in mind when going in and out of the hotel. But overall my stay was pretty good. The shower was super clean and the bathroom was fancy. My room was clean and the tv was a nice size. My only issue is the water pressure sucks!! Legit didn't even feel like I took a shower, it was like a light sprinkle from a watering can. I'm not sure if that's a boston/mass thing because another hotel in Massachusetts had very poor water pressure as well. Good price, good service, overall besides the water pressure, I would stay here again. Highly recommended for anyone who wants to stay close to the downtown boston area.

Enjoyed our stay. Really convenient to train station (a block away). Staff was friendly and nice. Parking is free....which is GREAT. However, the underground lot is not too big so if you're lucky to get a spot, it's a plus.

Great hotel. Went to an event at the TD Garden. Took the T there and walked back. T stop is a 2 minute walk and the walk back was only 20 minutes. Very convenient location!