Firstly this hotel is not a 4 star it’s a 3 star at best! We booked this hotel given the great reviews it has, how we were fooled! As all is not as it seems. The great reviews are given by die hard 70 and 80 year old’s stuck in a loop of revisiting in their deluded quests for the sacred ‘15 visit plaques’ and so on and basically wouldn’t know a good hotel if it hit them between the eyes! On arrival (which was just after midnight due to flight delays) we were met by a receptionist who looked like we’d disturbed her nap. She rather brusquely gave us our room number, and when we asked could she advice us of somewhere we could possibly get a snack we were met with a flat no, so we left her to her miserable self. Our room was on the 8th floor - which was a bit too high, so we didn’t even sit on the balcony once. The rooms are really small too with very little storage for clothes and the air con is rubbish set at a standard 19 degrees which won’t budge any cooler. Food is awful - evening meals being the worst and bizarrely all the old dear’s who return year upon year don’t eat in the hotel, instead choosing to eat elsewhere ..which tells you everything! I chose their grilled fish on two separate occasions and was rewarded with a mouthful of fish bones! The soup tastes like cup a soup and is definitely not homemade, tasting bland and thick like wallpaper paste and unless you like pork you’re in trouble as there wasn’t much else. The desserts are repeated and re-put out days on end in the hope they go. Five days in a row lemon meringue pie was served, and the apple crumble was the rankest thing I have ever tried, I actually had to spit it out it was that disgusting! Breakfasts are manic with a canteen feel vibe and just about edible at best. The pool area is ok but the opening time of 9.30am is ridiculous and unless you queue with all the die hards you get a concrete jungle of a sunbed view. The bar pool serves food although I was given an undercooked burger which I had to return. Not very relaxing though as you get all the noise from Siso beach next door. The reception staff are very rude! I witnessed this on two separate occasions with others as well as experiencing it personally, the entertainment person Julie is great though and some of the restaurant staff try their best. The beach is lovely, and there are some lovely bars nearby overlooking the bay. Franky the best part of the holiday was leaving, never to return!! Unless you want a holiday with scenes like something out of the film Cocoon and 1980’s style school dinners I would avoid this awful hotel and put your hard earned money somewhere else.
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