Started our California vacation at the Calistoga Motor Lodge for three nights. We are big Hyatt people and try to use our points when we can to save on trips. The bad: 1. Breakfast doesn’t start until 8 on weekends and not served at all on weekdays, which is nuts on two counts: globalists get breakfast and we were not offered any equivalent credit and also bad for out of town folks who maybe wake up early due to time change. 2. Housekeeping wasn’t every day, not sure if this was a mistake or not, and not communicated. 3. Only gave us two bath towels, at a resort? 4. Bathroom counters are tiny and essentially nowhere to put your toiletries. 5. They offer pour over coffee but not a keurig or a nespresso which on vacation is a nice convenience. 6. Charge a resort fee (globalists don’t pay on award stays) but there is no gym, no grounds really to speak of, just a pool and some yard games (and bikes that we never saw anyone use). This is not a resort, it’s a motor lodge. 7. Hotels need to stop doing the half shower glass door. 8. This is not a Cat 6, Hyatt. The Good: 1. Restaurant surprisingly good, pizzas excellent. 2. Welcome drink 3. Location right off the Silverado trail and a nice walk in the mornings into town 4. Hot tub/pools after a long wine tasting day 5. Friendly service Ultimately, this is a perfectly acceptable hotel but Hyatt and management have some things to think about. This hotel is not worth either cat 6 points or some of the egregious peak season pricing. But it could be excellent if they address some of the challenges.
不錯
25 評價