Really great hotel; nice rooms, bedding, shower. Seemed like it was brand new but I didn’t ask. We had a king bed with this mini couch that we discovered pulled out to a bed. We walked to the Peace bridge which was nice. Stephen Avenue was about 1/2 mile walk and a ton of cool restaurants and pubs are there. This hotel has a cool rooftop and two restaurants but we didn’t get a chance to go. People seemed to like them.
Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!
Very good breakfast meal served for our team. They were able to have it ready for 6:30 AM when we had an early game. The hotel was great about giving us a late check out when we had a late game on the day of our departure.
Worst hotel and services I saw in my lifetime. Not toilet tissue papers, body lotion in the room, you need to ask, even after asking not received body lotion. Dirty, Dirty and blackish beds, bed sheets, comforters, not daily housekeeping, so loud from other rooms, windows don't have proper curtains for privacy, some portion left open so any one can see into your room while walking on the lobby. Booked 3 night, was thinking it is cheaper but wasn't. 180 per night. and they are saying economical hotel. Forgot to checkout as was in impression that I have 4 nights booking, huge penalty for late check out, asked to stay, they told penalty + 180 $ per nigh. I got Holiday Inn by $ 115/night, excellent rooms and services. Even worst behaviour....... DON'T stay any time!!!!!!