卡萊拉I-65出口231號凱藝飯店

There were bugs, stains on the sheets, the water from the sink smelled like sewer water and the bed had me itching all night. Also it was 8:40 and they were already trying to come into my room. Never had such a bad experience at a hotel and I usually stay at a lot of hotels for work.

Beverly at desk at night was amazing. And the day shift staff was also fabulous. We had a rough drive they were very accommodating to my grandson in the evening and morning. Food was good at breakfast, several choices. The room was spotless and very well maintained. We would definitely stay here again.

I reserved a non-smoking room well in advance… got there to check in, and the only thing they had was a smoking room. This room was absolutely disgusting, was dirty, smelled bad of course, and the lady at the front counter couldn't give two craps about it. I couldn't get the air system to work properly and the ceiling fan didn't work ...so I spent the night in a nasty smelling room with no air circulation.

The staff was the only thing that was super nice about this hotel. Whoever owns this hotel should be ashamed. What a disaster area. Bloody Snot on the shower curtain on the Constantly RUNNING, not dripping＜ water spout in the tub. Had been running for quite some time, because the water had removed the porcelain finish in the tub. The toilet was stopped up. The white pillow cases weren’t white anymore. The air conditioning unit was not functioning properly, the humidity level in the room was unbearable. Huge rust/leak stains on the ceiling. Door did not seal when closed, Large gaps, needed new weather stripping. Would not have stayed there, but had no choice. No other hotel had any availabilities for that weekend.

What i like about my stay was a warm breakfast and close to shopping mall

The rooms were spotless. Yes, this hotel is older, but they are staying on top of the maintenance (they were replacing the exterior while we were there...pricey upgrade). Staff was nice and the breakfast met expectations (its your typical waffles and reheated items). They do allow smoking on the first floor...nasty...just make sure you book a 2nd floor nonsmoking room. Our room did not smell like smoke, so no issue there.