開羅Agency nfyst albayda附近住宿

設施：説是四星酒店 設施比較簡陋 但是地段很好 去博物館走路三分鐘 衞生：乾淨整潔 服務：前台服務差評，我們入住前來問了三次，也和攜程聯繫確認我們衹定了一間房，checkin當天不給我們入住 非要説我們定了兩間房，在前台足足站了40分鐘才給我們一個房間。而且毫無歉意。所以差評衹是給前台的！ 酒店自己搞錯了 而且就算我們是兩間房先開一間讓我們入住 隨後慢慢查不也是來得及嗎？非要讓客人站前台解釋40分鐘，這算有服務？！真的太差太差了。 環境：有游泳池 一個小健身房。

We were at the Ritz Carlton Nile for a three night long weekend. The hotel is superb, with large and spacious rooms and bathrooms, cleanliness was at a superb level. Extremely comfortable beds and a great view from the room (mine was overlooking the Nile). The hotel is in close proximity to the Egyptian Museum, the Nile River and Tahrir Square. We walked several times, including in the evening - the area is busy but seems very safe, only crossing the streets is a bit tricky in the traffic. I had taken a room with access to the club lounge, which turned out to be an extremely good choice. Check-in and check-out was in this club lounge, as was breakfast. In the evening from 5 to 8 they have a happy hour which turned out to be a real dinner with a choice of several hot dishes (it was exceptionally good all three days) as well as a choice of cocktails. I am extremely impressed with the service in the lounge which was 7 stars...There was a concierge in the lounge, with these concierges I was able to organize both trips to the pyramids and to Cairo and the whole trip to Egypt in general. They were extremely responsive and were able to accommodate all my requests. Thank you Sara Muhammed, Sandra Elhamy, Marize Adel and your boss Ahmed Rami. I highly recommend the hotel...

Absolutely awful service. Shocking. Arrived at hotel @ 3.00am. Despite repeated requests for an early check in, I was made to wait ages while the receptionist said he would look into it. I sat waiting for ages. He did not respond. I went back to him. He said he couldn’t help me. Yet, I complied with their request & sent an email to the email address they provided. The hotel did not respond to the email so I assumed they had arranged an early check in. I asked to speak to the manager. He said he would call the manager. Waited more than an hour in the lobby while the receptionist made no effort to resolve the issue. Hotel looked highly disorganised. Stuffy smell. Worn out. Seems to be in a dodgy part of the city. Far cry from a 5 star hotel. Smell of cigarette smoke throughout the lobby, entrance etc. I should have paid heed to the negative reviews.

我絕不會向我的朋友和家人推薦這家酒店,他們的管理很糟糕,沒有客戶服務。我來自加州,爲表弟婚禮來了一個禮拜,我訂了七晚雖然追逐使用Expedia的藍寶石,但一天晚上我的計劃改變了。我聯繫了酒店,看我是否能提前2晚退房,他們說您的預訂是通過Expedia預付的,我需要打電話給Them審批,我打電話給Expedia,由於時差,他們無法到達預訂部僅在上午8點至下午5點運營。然後被告知在酒店營業時間內回電,第二天我回電被Expedia告知他們可以提前退房,但他們需要聯繫酒店以獲得部分退款。我被擱置了,然後我被告知他們無法從酒店抓到任何人,他們會再試一次,然後一旦他們能夠聯繫到他們,他們會給我回電話。我要求前台員工在Expedia打電話給他們時請他們做出迴應,我直截了當地撒謊,並被告知這與酒店無關,因爲我通過他們付款後,這是Expedia的決定。第二天我打電話給Expedia回來發現酒店拒絕提前退房信用,我要求和馬槽說話,前台經理再次對我撒謊,這不取決於酒店,它取決於Expedia不知道我已經打電話給Expedia和客服代表正在看酒店備註的回覆,我遇到經理時,他發現我在揚聲器上有了Expedia,他讓我安靜下來,所以他再對我撒謊,告訴我他不需要什麼BSExpedia 聽到了,非常不專業的大騙子。

一家乾淨且位置優越的酒店。我們住的房間可以俯瞰金字塔。周圍吃飯的餐廳很少，但基本生活必需品可以在附近的加油站購買。您可以通過 TALABAT 應用程序訂餐。還有一個櫃檯可以買出租車和旅遊，但是價格貴。

還算可以的吧，服務還是不錯的，金字塔的夜景也可以，因為景區旁的酒店，所以這個價格還可以接受，吃的就看吃的慣吧，和圖片還是有點不同

🗿酒店風格：莊重、大氣 🖐設施：挺好的，新舊程度比較新，比其他點評説的要新，本來以為很舊不抱期待 🙆裝修風格：偏老式、傳統和經典 💁服務：非常專業和高端，非常拿得出手，接待外賓級別 🖐：139餐廳，特別要説，Sayed服務員，他和店長問我們食物是否好吃，我如實回答燒烤比較一般，他們立馬幫忙退了全場最貴的菜。 我們其實也是可以付的，換算人民幣100多的菜。 但是他們堅持不收。體驗是真的很好。 極其推薦，早上又去吃早餐。 全程感覺很棒。4300多貴也貴，不貴也不貴。 看體驗，很值得。我很喜歡裏面的裝飾畫。

We are grateful to Camp travel tours whom had this hotel in their list. The hotel was clean, smell good, the rooms are spacious especially for big groups and families. Their location was very near to the pyramids. So our daily breakfast was breathtaking. They have provided great service, very helpful and understanding as one of our friend wasn’t able to come they were accommodating and did the needful. Their breakfast was simple but very sufficient to start the day. They have blowers and offer laundry service if needed. We tried their dinner and the Kofta was great true to price. The linen and duvet could be improved to be more smoother otherwise all about the hotel is great. The staff were honest, neat and helpful. From Mr. Issam, Ms. Nouha, the housekeeping did a great job. The restaurant staff Zousi, Hamada, Faris and Islam. Thank you for making our stay in Egypt very relaxing and worthwhile. Kudos!

酒店離機場很近，而且有免費接送，打酒店電話接機。同樣的房間1人入住房價和2人入住不同，我沒注意，到店2個房間補了60美金，一定要看清楚再定。早餐很豐富，但是不適合中國胃。

因為要坐第二天中午的飛機才定的 房間不大 但乾淨整潔 前台負責辦理入住的人員會英語 可以溝通 有免費的機場接駁車 好像是半小時一班 入住時朋友幫忙搬我行李 卻被告知不能進入房間 強調好幾次有監控 和前台説明瞭朋友衹是幫忙搬行李 不入住馬上就走 於是給了我一張錯誤房間號的房卡 和朋友一起拖着大箱子卻找不到房間 又回前台問 前台質問我為什麼還有一個人 是不能進房間的 於是又解釋了一遍衹是搬行李 前台説不可以 會有專人負責搬行李 才給我換了一張正確的房卡