希爾頓凱恩斯飯店的評論

住宿方回覆: Thank you very much for sharing such a detailed and thoughtful review. We’re delighted to hear that you enjoyed the comfort of your room, the sea views from the balcony, and our excellent waterfront location with easy access to the pier, boat tours, and nearby dining options. It’s especially pleasing to know that our breakfast exceeded your expectations and that you appreciated the variety, including the Asian selections and daily changes. We’re also glad your family enjoyed the children’s welcome amenities and the mini Koala — creating memorable experiences for our younger guests is very important to us. We do apologise for the inconvenience caused by the pool closure during your stay and appreciate your understanding while maintenance was being carried out. Warm Regards, Hilton Cairns

住宿方回覆: Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed our convenient waterfront location, spacious room, and balcony views—being close to the port is certainly a highlight for many of our guests. We also appreciate your honest comments regarding our facilities and breakfast offering. Your feedback is valuable and has been shared with our team as we continue to review areas for improvement to better meet the expectations of our guests and Hilton standards. Warm Regards, Hilton Cairns

住宿方回覆: 感謝您分享入住體驗。很高興您對我們的服務表示認可，對小童的友好態度以及盡力滿足客人需求的用心，這對我們來説意義重大。關於您提到酒店設施較為老舊的情況，我們非常感謝您的理解與坦誠反饋。我們也在持續評估與改善相關設施，以期為賓客帶來更好的入住體驗。同時，很高興您認可我們的品牌、安靜的環境以及相對便利的地段。 再次感謝您的支持與分享，期待未來有機會再次歡迎您和家人光臨。

住宿方回覆: 感謝您選擇在凱恩斯希爾頓酒店慶祝如此特別的時刻—我們很榮幸能參與您的蜜月之旅！我們很高興聽到您為我們準備的葡萄酒和巧克力，以及我們的團隊，尤其是我們講日語的工作人員，為您提供了更舒適的住宿體驗。感謝您就濕度和淋浴間設計提出的回饋。您的意見非常寶貴，我們會將其分享給我們的團隊，以便我們不斷提升賓客體驗。我們希望未來能再次歡迎您入住，享受難忘的住宿體驗。凱恩斯希爾頓團隊

住宿方回覆: Thank you for taking the time to share your review about your stay at Hilton Cairns. We’re delighted to hear you enjoyed our excellent location near the pier, as well as the clean, tidy, and comfortable room. It’s wonderful to know our resort‑style setting provided the perfect place to relax after a busy day of activities. Your kind words mean a lot to us, and we look forward to welcoming you back soon for another enjoyable stay.Hilton Cairns Team

住宿方回覆: 親愛的 fujii201，感謝您選擇凱恩斯希爾頓逸林酒店作為您公司旅行的下榻之處。我們很高興得知您的14位團隊成員對我們的客房、早餐和各項服務都感到滿意。大廳的景色給您留下了深刻的印象，並為您的旅程增添了難忘的回憶，我們深感榮幸。非常感謝您的好評，並期待您和您的團隊未來再次光臨。凱恩斯希爾頓酒店團隊

住宿方回覆: Thank you very much for your wonderful and thoughtful feedback. We’re truly delighted to hear that you found our hotel to be such exceptional value and that your stay exceeded expectations.It’s great to know you enjoyed our prime location, stunning restaurant views, and the convenience of being within easy walking distance of the pier and night markets. We’re especially pleased that the overall experience, including meals and accommodation for your group, stood out as outstanding value.Your kind words mean a great deal to our team, and we’re honoured to be considered the best value‑for‑money hotel you’ve stayed at in Australia. We sincerely hope to welcome you and your family back again in the future. Warm Regards, Hilton Cairns