My family and I stayed at the hotel from 26 Dec to 28 Dec 2023 and upon checkout, the staff insisted that they had issues reversing my 200 000 krw deposit because I didn't use the same card. This is strange and confusing because I only used one credit card the whole time in Korea. I also used the same card to pay for the hotel booking upon check in. We stayed in other Lotte Hotels in Korea and compared to those hotels, our experience at Lotte Hotel Busan was not the best. During check-in, i had several questions for the staff assisting us but she told us curtly that she will explain this later. Perhaps it was a language issue but definitely rubbed me the wrong way. During our time using the pool, different lifeguards asked me on two separate occasions if my family had registered to use the pool -- we paid for the pool usage and received wristbands. They also hovered around my family quite a bit - prolly cos my husband's arm tattoo was showing under his shirt and my kids are rather loud (they are 3 and 6 fyi). We were also told by the staff to keep our 3 year old quiet. We understand that compared to perhaps other Korean children, our child can be quite loud. We tried our best to keep him quiet but he is just 3 and simply excited to be there and it was not so nice to feel like we were being watched all the time for our child.
Notte La mia 此飯店位於釜山站1號出口步行約5分鐘距離,距離金海國際機場大約16公里,出行非常方便便捷Notte La Mia Hotel位於釜山,這家住宿配有24小時櫃檯,還為顧客提供餐廳。住宿提供免費WiFi。顧客可以在這家住宿享用歐陸式、自助或美式早餐。顧客可以在Notte La Mia Hotel使用傳真機和複印機。 這家住宿距離釜山港有20分鐘步行路程。旅友們喜愛Dong-Gu的理由:自然風光、風景和觀光。