布宜諾斯艾利斯Green Planet Villa Urquiza附近住宿

This is a beautiful old world hotel. The marble and gold leafing, especially in the bar, is spectacular. The breakfast buffet is very traditional and provides fruit, pastries, ham and cheese and eggs and bacon. We had a spa treatment which was very nice - the jacuzzi was very relaxing. My wife wasn’t feeling well and at midnight I asked the concierge if there was a nearby pharmacy. The concierge went to the pharmacy and picked up the medication for us - at midnight! Top notch service.

Some issues during check in but overall nice hotel. Would avoid a lot of confusion if they disclosed beforehand that the hotel has two buildings

在南極遊船前在這裏住了一晚,由郵輪公司組織。房間看起來陳舊,一些配件,特別是浴室裏,由於壞了,需要更換。對於價格點,如果我自己付錢,這是令人失望的。工作人員在辦理入住和退房時都很友好。個人我會選擇不同的酒店,除非你需要專門在reoleta

Super vriendelijke service en zeer lekkere keuken

This was my second stay at Novotel Buenos Aires. It is located in the heart of downtown on Avenida Corrientes just down the street from El Oblisco (the Obelisk), the iconic monument in Buenos Aires. This hotel is in the heart of the theater district and within easy walking distance of nice malls like Galleria Pacifico. I love the location and the breakfast buffet is very nice. My room was clean, well appointed and in good condition. House keeping took good care of my room every day. The hotel is extremely close to the subway line which makes the whole city easy to reach. My overall feeling is that for my business stay, this hotel was just right. If I came back for a personal vacation with my family, I would also be very comfortable at this Novotel. Great value for what you get. A small gym, a pool and very close to some amazing restaurants.

We were very excited to stay at Hotel Casa Lucia, but unfortunately, the experience wasn’t even close to 5 stars. At check-in, there was zero recognition of Hilton Diamond status and no mention of any benefits or breakfast. We had received an email prior to arrival and had sent our requests for a spa appointment. No mention of this either. I had to bring all of this up and then the lady had to call to see if anything had been confirmed. Then I had to get clarification on Diamond benefits (still unsure what exactly they are). When we got to our room (601), it was like we entered a refrigerator. The AC was set to 10 degrees C if you can believe it. The room was tiny, with a small window facing the windows and balconies of another not-so-nice building. Not the view of Buenos Aires we were hoping for. All of that aside, the condition of the room was atrocious. The carpet was stained all throughout the entryway and next to the bed, and there were scuff marks on the walls. The bathroom had the smallest shower I’d ever seen, with one of those plastic white trays for a floor. When showering, water would spray out of a large open gap by the glass door and soak the bathroom floor. The shower gel, shampoo, and conditioner were in large plastic bottles that were crumpled and disheveled because they didn’t include the pumps and previous guests had squeezed the hell out of the bottles already. Room 601 was also right next to the cleaning closet where workers would go in and out all day, chatting and slamming the door. Lastly, when I tried calling down to the front desk to mention these issues, on the 1st try I was on hold for 5 minutes and then was hung up on. The 2nd and 3rd tries they just put me on hold and never picked up. Finally on the 4th try someone picked up. After going through these issues, the person just told me a manager would call me back. No one ever called back. Sadly, not surprising at all. This is a 3 star motel (if that) masquerading as a 5 star hotel. It’s a shame because the lobby/bar area is really beautiful. Service is embarrassing, and don’t even count on any additional effort or a slightly better room if you have Hilton status. Do yourself a favor and book the Four Seasons or Park Hyatt. At the prices Casa Lucia is charging (even when using points), it’s just highway robbery.

This is a fantastic hotel ! Location , Quality of Rooms , Breakfast but above all else it's the Staff , at Reception, in the Dining Room and the people who clean and service the rooms ...all without exception ...superb. Friendly , efficient , eager to assist with all requests and always with a smile! They have made our holiday in Buenos Aires a great one and congratulations to NH Hotels for their staff selection and training processes. It's a winner and would highly recommend this hotel to anyone planning to visit Buenos Aires. Near to main shopping streets , a variety of restaurants and a short taxi ride away from all visitor attractions. Thank you NH Hotel Tango and your excellent staff.

早餐種類不多 但是很可口 酒店位置非常適合四處溜達去玩 樓下餐廳也很地道 離海邊很近 從這裏走到著名景點最多也就25分鐘吧

酒店位置非常好，房間夠大設備也不錯。但服務比較生硬，我們第二天是南森號郵輪預訂的客房，二位客人拼房但給的卻是大床房，二個陌生人沒法睡的。協商很久也解決不了，最後補一條被子睡沙發了事！另外團隊到酒店已經夜晚一點多了，還要在前台排隊一個一個的登機入住，而不能事先準備好房卡直接入住！ 我們南極郵輪迴程住索芙特酒店，到前台房卡都已經全部準備好了，很方便！

Stayed here for 2 nights before and 1 night after a cruise. All interactions with front door and front desk staff were terrible. Unfriendly and arrogant. On second visit I was told I’d turned up at the wrong Alvear Hotel and should take a taxi to the other one. My cruise agent spoke to them and showed them my booking was correct and I was at the right hotel. No apology or remorse for keeping me waiting while it got sorted. Key cards only work 50% of the time - again they don’t care. Facilities are good just don’t expect a pleasant stay.