Convento de San Ramon附近住宿

優秀的酒店,非常好的設施,非常完整的早餐,一切都很舒適。

酒店位置非常好，房間夠大設備也不錯。但服務比較生硬，我們第二天是南森號郵輪預訂的客房，二位客人拼房但給的卻是大床房，二個陌生人沒法睡的。協商很久也解決不了，最後補一條被子睡沙發了事！另外團隊到酒店已經夜晚一點多了，還要在前台排隊一個一個的登機入住，而不能事先準備好房卡直接入住！ 我們南極郵輪迴程住索芙特酒店，到前台房卡都已經全部準備好了，很方便！

Terrific property, service and amenities. Suites are lovely, so is The Club Floor. Breakfast room downstairs is fulsome and the space tranquil. Can’t beat the service from Concierges Christian and Pablo, Butler Nelson (supremely professional guys who have worked there for years/decades) the bellman and housekeeping teams also are fantastic. Twice over the course of seven nights I had an small problem in my room and the maintenance team was there in 10-15 minutes to quickly rectify. Having first visited about 20 years ago and returned several times, this property continues to be very well managed and operated. Kudos to the GM and the entire Intercon BA team. As an aside, two extraordinary evenings spent dining (again) at Don Julio and at Aramburu (recommended by Christian)

Average hotel in a very busy part of the city. Beds are small and our room was never cleaned in our 3 night stay as they don’t arrive until late afternoon when we were already back to our room. Small room and the black decor did it no favours at all ! Not sure who designed it like this. Towels could do with replacing. No Iron in the room either. Reception staff are not very friendly. Limited choice at breakfast and this could be greatly improved. However cocktails are good quality and we enjoyed the outdoor sunbed and seating area. Disappointed overall.

酒店交通特別方便，對麪就是火車站，火車站地下連地鐵，火車站旁邊就是市內巴士總站和長途汽車總站，左側過馬路便是市內觀光車站。而去郵輪碼頭和機場巴士站步行也衹有1.5公裏左右.五星級酒店能有如此方便的交通還不多見。

We were very excited to stay at Hotel Casa Lucia, but unfortunately, the experience wasn’t even close to 5 stars. At check-in, there was zero recognition of Hilton Diamond status and no mention of any benefits or breakfast. We had received an email prior to arrival and had sent our requests for a spa appointment. No mention of this either. I had to bring all of this up and then the lady had to call to see if anything had been confirmed. Then I had to get clarification on Diamond benefits (still unsure what exactly they are). When we got to our room (601), it was like we entered a refrigerator. The AC was set to 10 degrees C if you can believe it. The room was tiny, with a small window facing the windows and balconies of another not-so-nice building. Not the view of Buenos Aires we were hoping for. All of that aside, the condition of the room was atrocious. The carpet was stained all throughout the entryway and next to the bed, and there were scuff marks on the walls. The bathroom had the smallest shower I’d ever seen, with one of those plastic white trays for a floor. When showering, water would spray out of a large open gap by the glass door and soak the bathroom floor. The shower gel, shampoo, and conditioner were in large plastic bottles that were crumpled and disheveled because they didn’t include the pumps and previous guests had squeezed the hell out of the bottles already. Room 601 was also right next to the cleaning closet where workers would go in and out all day, chatting and slamming the door. Lastly, when I tried calling down to the front desk to mention these issues, on the 1st try I was on hold for 5 minutes and then was hung up on. The 2nd and 3rd tries they just put me on hold and never picked up. Finally on the 4th try someone picked up. After going through these issues, the person just told me a manager would call me back. No one ever called back. Sadly, not surprising at all. This is a 3 star motel (if that) masquerading as a 5 star hotel. It’s a shame because the lobby/bar area is really beautiful. Service is embarrassing, and don’t even count on any additional effort or a slightly better room if you have Hilton status. Do yourself a favor and book the Four Seasons or Park Hyatt. At the prices Casa Lucia is charging (even when using points), it’s just highway robbery.

Ficamos encantados com a qualidade do atendimento do checkIn ao checkout. Dependências super organizadas, funcionários prestativos e atenciosos. Restaurante surpreendente! Recomendo!

Some issues during check in but overall nice hotel. Would avoid a lot of confusion if they disclosed beforehand that the hotel has two buildings

This is a beautiful old world hotel. The marble and gold leafing, especially in the bar, is spectacular. The breakfast buffet is very traditional and provides fruit, pastries, ham and cheese and eggs and bacon. We had a spa treatment which was very nice - the jacuzzi was very relaxing. My wife wasn’t feeling well and at midnight I asked the concierge if there was a nearby pharmacy. The concierge went to the pharmacy and picked up the medication for us - at midnight! Top notch service.

乾淨衛生，距離市中心很近，交通便捷，酒店設施很新，服務很不錯，需要提前好久預定，經常會滿房，不容易訂到。