Crowne Plaza 馬洛(Crowne Plaza Marlow)

This is my second time living this hotel. Overall experience was great. Hotel staff very friendly and facility keep very well. Hotel has a very nice garden.

Great for a relaxing night away. Lovely modern hotel, great rooms and service. Spa is a little basic but it was fine for what we needed for our one night away! Very close to Marlow town centre which is great to explore!

Lovely location & the spa is beautiful.

Booked this hotel to use pool to occupy our 11 year old but no one told us that after 10oclock She wasn’t allowed in

Perfectly fine, if somewhat unremarkable. Needed a local hotel to the Hand and Flowers for a dinner booking.

可愛的酒店，令人驚歎的游泳池 - 會再次入住。深思熟慮的房間設計

The hotel room was very nice, comfortable and clean. The hotel bar and restaurant were very good with the food , especially breakfast being very nice. The one issue we had was the spa. The photos on the website and on the room TV were very misleading. The spa was very grubby, had lack of space to relax. The pool was very cold, the steam and sauna rooms were run down and need a refurb. They only had a handful of loungers and then they had plastic garden chairs as well. You don’t go to a spa to relax and have to sit in a plastic chair. Very disappointing. Hotel very good, spa very poor.

We stayed here as a base whilst visiting Legoland (around a 20/25 min drive) Quick check in with really lovely helpful staff on reception. The kids wanted to use the leisure facilities on arrival and with restricted kids swimming times we headed to the pool. No complaints, just a pity you can’t use the facilities once you’ve checked out. We’ve not experienced this before at other hotels. We had a spacious room with 2 double beds and the usual complimentary tea, coffee etc. It also had a mini refrigerator. A nice modern space and very clean. The dining room and bar area where also very modern and the outdoor conservatory style dining area was also very pleasant with a view of the Thames and grass/play area. We dined in the bar area which we found to be overpriced and lacking in a**osphere. I think most people head in to Marlow but we’d had a long drive and hungry kids. The food was ok. Breakfast was self service with a varied collection of continental & full English all freshly prepared. We returned to the hotel on our second day to find it in total darkness after an intermittent power cut. We had to ask other guests what the issue was and managed to navigate to the room which had no running water facilities as well as total darkness. Not ideal with 2 kids! We chose to stay in the reception area and the power came on just after 11pm so a disappointing second day.