布加勒斯特北溫德姆華美達套房飯店

During the check out which was early in the morning in Apr.17th, 2024, the front desk told me that they had some technical issues and they can't give me my invoice but they will send it to my email address as soon as they solve their technical issue. it has been 5 days since I checked out and still they have not sent my invoice to me. Even though, I have reminded their front desk two times by email. They kept sending me their excuses with no result yet.I am so unsatisfied with this check out problem.

Das Hotel liegt an einem Park / See. Schön um für zum spazieren gehen und auf einer Terrasse ein Bierchen oder Wein zu genießen. Hotelbar bis spät abends geöffnet / Restaurant sehr gut / Frühstück auch. zu empfehlen.

Nice hotel in a clean neighbourhood not far from the city centre. Great staff especially Manase from Sri Lanka (not sure of the spelling, apologies) at the orange bar. He was so nice and helpful. It was a pleasure to see him every morning :)

Parking is always full (at 5 lei per hour or 50 per day), but they invent some VIP parking spaces near the construction nearby (on the spot) that they charge 100 lei (22 eur) per day. Horrible attitude from the reception. Felt mugged. location is near constructions so bear that in mind if booking (lots of noise) and dust.

Hotel is located near to the airport (15mins by car). The hotel is situated in a residential area which has grown around the hotel. A larger vacant plot right beside the hotel. Not much to see in the neighborhood. However, there is a nice park close by near to the lake/river. Check-in was standard as well as the room. The décor of the hotel and rooms is quite outdated and the overall atmosphere a bit musty. The room was ok but nothing special. There was only one empty socket available in the room so had to change between powering laptop and mobile phone – not even the bathroom had an empty socket. The biggest disappointment was the air-conditioning which didn’t work. Cold air output was weak and had to keep the window open to get in fresh air. Luckily the weather was overcast and chilly which helped keep room temperature under 20c. Shower didn’t have very hot water in the morning. Breakfast was in line with the hotel style – nothing special. For example, no cheese selection and fresh eggs. The gym downstairs was ok but missing proper number of weights and equipment. Service was ok but no extra smiles or “warmth” in the approach. Staff seemed to be engulfed in bickering or discussing amongst themselves rather than ensuring customer satisfaction. Basic Eastern European mentality. On the positive side the TV channel selection was good and the location close to the airport convenient. Overall, not a 4 star hotel in international standards, rather a 3 star. Generally, the hotel has probably seen better days and would need a major uplift towards a more modern and refreshing style.

Highly recommend. There is a bar with very good service. I especially liked the service from a guy named Manasa. I will definitely come back again. Clean rooms and excellent and patient service from all the staff members... the hammam is open 24 hours at a high level.