O hotel é bem situado e muito confortável. No entanto, fomos muito mal recebidos no dia 24 de dezembro por uma senhora provavelmente racista, que deve detestar brasileiros. A grosseria nos fez mal. Se recusou a nos dar duas chaves (estávamos em três pessoas), não explicou corretamente como acessar a garagem e deixava claro todo o tempo o seu desagrado em nos atender. Jamais imaginamos um atendimento desse em um hotel 4 estrelas. The hotel is very well located and very comfortable. However, we were very bad welcome at 24th December for a lady that maybe she does not like brazilians , and the way she received us made us sick. She refused to give us 2 rooms’ keys (we were in 3 persons) and she didn’t explain exactly how to get to the garage were we Suppose to park out car . Fortunately, when we got in the garage a lady that lives in front of the building came to explain to us how to open the garage door. We didn’t expect such behavior from a 4 star hotel .
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