伯克利廣場飯店(Cbh Berkeley Square Hotel)

Wonderful hospitality

Recently stayed check in was good room not so good bath and toilet was dirty on arrival room needed decorating, curtains did not close properly also noisy what was nice was the complimentary items which I enjoyed Also when room was cleaned while I was out I got back to find that all my toiletries that were on the shelf above the sink had all been moved and put in my toilet bag instead of leaving on the shelf

The rooms were very dusty, with there being layers of dust under the bed along with various trash items. I was told this was due to people calling out sick, which I understand, but the amount of dust under the beds seemed to be from more than a few days. In my first room there was also a lot of misc trash items under the bed, like a rogue pill. There was also mold on the ceiling and around the bath. I asked if this could be vacuumed and I was given a room swap, the new room was better on the mold front, however there was still a grey layer of dust under the bed. The shower in the new room leaked and got water all over the floor when used.

This may have been 4* 20 years ago but nothing has been spent maintaining it. Mildew on silicon, no control of n heating and generally feeling run down

We stayed in the suite of the top floor. The view was lovely! Everything was very well finished and felt very comfortable. Little extras like the Prosecco and Lindt bunnies were very well-received! Loved the Elemis toiletries in the bathroom. The bed was very comfortable and we slept well. Loved the very deep bath! The shower was also lovely. Some of the sloping roof was a challenge for my boyfriend at 6 foot so just be aware that you may need to duck your head! Overall, a really lovely stay and we would definitely book again.