Stayed at Hotel Stockalperhof for 4 nights as part of the Classic Glacier Express Tour (Great Rail Journeys). The hotel is generally unmanned after you receive your key, with the exception of the breakfast service. Rooms across 5 floors with even numbered rooms benefiting from a small balcony that looks on to the mountains. Coffee (pod) machine provided but only 2 pods and after this you have to pay for your own (Coop is 100m away) so you end up eating and drinking out a lot of the time. The bathroom suffers from the shower head being positioned too low to be of any use, with a hose that is too short in many rooms. This does need looked at by the management. The hotel is very well positioned in Brig with a number of restaurants on the doorstep and only a 350m walk from the train station. I personally would return without a second thought; it is the shower that stops this being a '5' review.
When I checked in at 7 pm, I face the self-check in machine. They were asking for a confirmation number. I happily entered my ******* confirmation number because I thought it would suffice. Turns out it didn't. I got stuck outside, and since I was running on data-only e-sim, I couldn't call the number. Thankfully, there was a couple of guys hanging out and one of them gladly lent his phone to me and I was able to call the desk. Turns out they would send a separate email with the booking reference number, but they did not email me that one. I thought that booking via a third party would cause that, but the guy who lent my phone said that they would send a separate email even if booked by a third party provider. But once I got my number, everything else went like a breeze. For my room, I got a solo room and so everything was in that room, including the shower. That was interesting. When I had my showers, the water leaked throughout the room! I did not do anything wrong! The water just sipped through the corners! Thankfully, only one towel was able to absorb the spill from the shower. When I first entered my solo room, I was shocked that I had no toilet! I was desperate to pee back then and I thought my toilet would be a communal one. So i went downstairs and used the restroom by the front desk. Coming back, I was about to put my valuables on the table, and I saw this interesting object with an old-fashioned key with a heavy paperweight on it serving as its keychain. Below that is a laminated paper that says that that key was the key to my toilet. Turns out, the door to the toilet that I thought was communal that I was desperately trying to open turned out to be the private toilet for my room. So that was interesting! What a sigh of relief. But yeah, that part was interesting. But, bonus points for the scenic location in front of the Brig Castle!
When I checked in at 7 pm, I face the self-check in machine. They were asking for a confirmation number. I happily entered my ******* confirmation number because I thought it would suffice. Turns out it didn't. I got stuck outside, and since I was running on data-only e-sim, I couldn't call the number. Thankfully, there was a couple of guys hanging out and one of them gladly lent his phone to me and I was able to call the desk. Turns out they would send a separate email with the booking reference number, but they did not email me that one. I thought that booking via a third party would cause that, but the guy who lent my phone said that they would send a separate email even if booked by a third party provider. But once I got my number, everything else went like a breeze. For my room, I got a solo room and so everything was in that room, including the shower. That was interesting. When I had my showers, the water leaked throughout the room! I did not do anything wrong! The water just sipped through the corners! Thankfully, only one towel was able to absorb the spill from the shower. When I first entered my solo room, I was shocked that I had no toilet! I was desperate to pee back then and I thought my toilet would be a communal one. So i went downstairs and used the restroom by the front desk. Coming back, I was about to put my valuables on the table, and I saw this interesting object with an old-fashioned key with a heavy paperweight on it serving as its keychain. Below that is a laminated paper that says that that key was the key to my toilet. Turns out, the door to the toilet that I thought was communal that I was desperately trying to open turned out to be the private toilet for my room. So that was interesting! What a sigh of relief. But yeah, that part was interesting. But, bonus points for the scenic location in front of the Brig Castle!
Stayed at Hotel Stockalperhof for 4 nights as part of the Classic Glacier Express Tour (Great Rail Journeys). The hotel is generally unmanned after you receive your key, with the exception of the breakfast service. Rooms across 5 floors with even numbered rooms benefiting from a small balcony that looks on to the mountains. Coffee (pod) machine provided but only 2 pods and after this you have to pay for your own (Coop is 100m away) so you end up eating and drinking out a lot of the time. The bathroom suffers from the shower head being positioned too low to be of any use, with a hose that is too short in many rooms. This does need looked at by the management. The hotel is very well positioned in Brig with a number of restaurants on the doorstep and only a 350m walk from the train station. I personally would return without a second thought; it is the shower that stops this being a '5' review.
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49 評價