發布於 2025 年 8 月 21 日
匿名用戶
房間非常乾淨整潔,床品舒適,衞浴用品齊全,有冰箱。酒店位置優越靠近幾個景點,美術館和百花教堂步行即可。雖然有陽台連廊,特別安全,安靜有利於睡眠。早餐豐富,各種小點心,果汁特別好喝。前台服務人員周到熱情,英語説的很慢清楚,交流無障礙,還給了我佛羅倫薩地圖。堪稱在意大利住過服務最好的酒店。
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每晚起價:MYR1,429
發布於 2025 年 1 月 13 日
Marcos 305
Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
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每晚起價:MYR581
發布於 2025 年 10 月 10 日
訪客用戶
飯店服務人員很好,環境也很好.
早餐很好吃,房間很舒適、洗澡水溫正常.
一開始進房間消毒水味道比較重,其餘沒有問題.
離車站很近,樓下有家樂福超市.
很完美的一家飯店,大推薦👍
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每晚起價:MYR283
發布於 2025 年 9 月 16 日|4床宿舍間的床位(床位房)(混合入住)
訪客用戶
一切都非常優秀,無可挑剔。公共空間很舒適,設施齊全,他們也有一個露天公共空間。附近有一間超市,裏面的三文治、乳酪和飲品套餐非常便宜。
他們滿足了我的所有小要求(我不停弄丟房卡,最後他們給了我三張,謝謝),並且提供了一個免費的行李寄存室。
只是位置離中央火車站及著名景點較遠,需要步行30分鐘或搭乘火車或巴士到達。不過最近的火車站就在他們對面。
*附近的巴士經常遲到,但我認為這不是住宿的問題。
*房間的照片與他們上載到網站的一樣。
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每晚起價:MYR81
發布於 2026 年 3 月 16 日
訪客用戶
酒店位置很好,對面就是火車站。就是剛定就降價了,和攜程反映後,客服馬上補了差價。寄存行李的時候,前台也是推銷30歐升級大客房,我們沒啥行李就沒升級。客房確實不大,主要廁所的門開起來有點轉不開身,應該改成移門。看的見的地方都蠻乾淨,就是杯子桌面都有許多浮塵。提供了燒水壺茶包等,沒有提供免費水,水壺裡有很大水垢,沒敢用。早餐比較簡單。總體性價比可以。
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每晚起價:MYR295
發布於 2026 年 5 月 3 日
Aoliweierfengzhijingling
大大超出預期,本以為老建築裏面的酒店破舊不堪,沒想到房間裝修的很好,麻雀雖小五臟俱全,住着很舒適。
前台美女小姐姐服務特別好,上午房間空出來就直接讓提前入住了,全程有問必答。
早餐廳窗外就是景點的佛羅倫薩風景,能看到教堂圓頂,和非洲過完冬天遷徙回來的雨燕。
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每晚起價:MYR209
發布於 2024 年 8 月 7 日
訪客用戶
優秀的位置、優秀的位置、服務和服務,包括早晨的接待員,他能說西班牙語。他的友和注意力:有游泳池,雖然小,但卻能在夏天,而且他熱情,這也是值得考慮的重要問題。我還讀過他們沒有提示沒有電,而且像我們一樣,很多案件都把你送到二樓,但他們也會把你的包放下。
毫無疑問,我下次去佛羅倫薩的旅館會重複的。
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每晚起價:MYR440
發布於 2025 年 3 月 9 日|經典大床房 - 無障礙
訪客用戶
這是佛羅倫薩一家非常令人滿意的酒店!房間很乾淨,床上用品氣味很好。床真的很舒服,我睡得很好。早餐的水果也很美味。浴室雖然有點小,但大多數歐洲國家都是這樣的。佛羅倫薩是一個小城市,所以我們從酒店步行到市中心。距離火車站也只有幾步之遙!
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每晚起價:MYR1,038
發布於 2025 年 6 月 22 日
訪客用戶
從機場很容易到達,與車道很好連接,也許房間能有更好的聲音聲,但總體而言,體驗很好。
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每晚起價:MYR198
發布於 2022 年 9 月 8 日
訪客
最美麗、安靜寧靜的地方,自助早餐很棒,景色令人歎爲觀止,工作人員走過去,謝謝Andrea,其他客人友好,每個人都很開心。喜歡它想回來更長的住宿。游泳池也不錯
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每晚起價:MYR581