訪訪客用戶Good- The hospitality and standards of taj were very well maintained. The garden area is beautiful. Breakfast was great!!
Not so good - the 2 bedroom suite had just one bathroom and the suits are in the middle of reception. No privacy in that sense.
The individual rooms are much better
Ccoolman_1857Overall, everything was good except for one issue.
We had booked the hotel for 4 nights, but due to an unexpected emergency, we had to check out one night early. Unfortunately, the hotel management did not provide any refund for the unused night, which amounted to approximately RMB 1,500 (around ₹20,000).
What disappointed me most was the management’s attitude regarding the cancellation request. I also submitted refund requests through Trip.com twice, but both were rejected.
le the stay itself was satisfactory, the lack of flexibility and customer support in handling an emergency situation left a very negative impression.
訪訪客用戶在Bella Vista Resort度過了一次驚人的體驗!是我住過最舒適舒適的度假村之一,氛圍寧靜,房間維護得很好,整體氛圍非常適合放鬆。
真正使這個度假村與衆不同的是熱情好客。老闆,經理和照顧者非常熱情,熱情,細心。他們友好和樂於助人的自然使我們的住宿更加愉快。
從美麗的環境到優質的服務,貝拉Vista度假村的一切都很完美。我強烈推薦給任何尋找放鬆度假的人!迫不及待地想再次訪問!