德文飯店

Highly recommended despite two negative incidents The hotel served excellent breakfast, and the two gentleman who work in the dining room and the bar are polite , welcoming, and helpful to the guests. The lady who works daily in the dining room does not seem to like her job: she doesn’t greet the guests and keeps a stern face all the time. One morning, she did not collect the trash on my table. When the gentleman at the desk called it to her attention, after he cleaned it himself, she had an attitude and appeared angry. I didn’t feel like I was a valued customer at that moment because she cleaned the tables around me but mine. I was sitting alone at my favorite table by the window facing the gate to the Devin Cafe, and I knew she saw me. On previous occasions, when I was having breakfast with my white colleagues, she always came by and cleaned the tables. I was very disappointed when she showed bias and ignored me this time. Additionally, I experienced a similar issue with one of the housekeepers who left soiled towels in front of the bathroom door and the entrance door of my room. She also left her key on the floor in my room. This housekeeper never greeted me every time we ran into each other but would stare straight at me. She seemed unfriendly and ill-mannered at times. It was the young man at the front desk who saved the day by giving me fresh towels after apologizing for this incident. Overall, Hotel Devin offers great services and amenities, and it’s well situated on the Danube River. I highly recommend it to All.