We loved getting the 2 bedroom suite. Lots of room for everybody with the living area, kitchen and 3 televisions. Hot breakfast was nice, and we were able to park very close to our vehicle. LSU band was staying there, and we never heard a peep. We also felt that it was a safe location to stay.
I have been staying here on and off for over 5 years. The staff at the front desk and restaurant are always wonderful. They remember me each time I check in and my room preferences Margarita and Miranda make this place home. The renovations look great and were much needed. My only complaint is the Maintenace at this hotel is lacking. I have spoken to the GM about the fitness center on several occasions. It seems the upkeep of the equipment is overlooked. The hot tub has not worked in over a year. We had an even there the last few days and there is only one working restroom in the banquet area. To spend so much money on renovations you would think the team would do a better job of keeping the hotel running smoothly. You have a beautiful hotel and wonderful staff. Make sure to keep operations running.
Excellent place to stop . Very near the freeways . I needed an accessible room and mine was great . The tub had a bath seat that folded down so if you needed it ( I did ) you could use it but if you didn’t, then it was not in your way . The bed was comfortable and the staff great
訪訪客Upon arrival when we went to room. Toilet was not clean. We did complain the next day and it was taken care of. Also daily cleaning as well as towels were not done. I was advised that we needed to notify them and I feel like for over 200.00 a night this should be a given Even though we did notify them the next day it was also not done. Stains on chairs and doesn't look like it is maintained. Bathrooms should have bars to hold onto while showering and shower surface did not have antifall on the bottom. Very dangerous for seniors. Power went out on our last night due to storms. No generators !! I understand that losing power is not their fault but I cant understand why they don't have generators. This is not what I expected from a Hilton !