1st of all. My reservation was for a deluxe King Bed room, I was put into a double queen business room. very cramped. The front desk said that was all they had, I should've been told that ahead of time and option to turn down. 2nd. the room was dirty, looked like no one had swept the floors. The top duvet had holes in it and very used. The bathroom was out of conditioner in the bathtub, Didn't know until it was to late. There was no information in the room as far as when the restaurant was open. No information on times of serving meals. I called down and asked front desk if restaurant was open she said yes. When I got down stairs all that was open was the lounge and I had to order food there. This was after I tried to call one of the restaurant on your map and only to find out it was closed. Should be taken off your map. I asked the front desk on Friday night about breakfast and was told it was served from 6:30 til 11. I went down at 10:20 a.m. and the buffet was closed. and they stop serving breakfast off the menu at 10:30. The waitress saw how upset I was and at least let me fill a plate from the hot food that was still out everything else was already put away. She said they stop serving buffet at 10. Should have been told. My Sunday morning experience was listening to the waitress using curse words to talk to the other waitress, and she began shutting down the buffet at 9:50, After a lady had just asked about it before bringing her party down. syrup was expired in 6/20.
翻譯