博卡－拉頓博卡中心萬豪飯店(Boca Raton Marriott at Boca Center)

Resort was clean and well kept. They did not clean my room or provide me with extra towels during my 3 day stay (despite my request). Also, Sunday morning of my stay (8/21/22) approx. 43 cars in the parking lot of the hotel had their windows completely smashed out (including my brother’s car). Luckily my car was spared.

Did not have the same room available for 2 night stay so we agreed on handicapped room. room was very musty smelling in the a/c

Well, if we could have slept in our car, we would have. The staff was very nice but that was about it. We checked into our first room but had to be moved because it smelled absolutely toxic. The smell itself was completely unrecognizable, like a mixture of plastic and tar. After being moved, our second room smelled distinctly of mildew, but we figured it was at least bearable, so we took it. Big mistake. The first night was fine. The second night, another guest flooded his room and all 3 floors, including ours. They had people come in to fix the problem, however, they had over 6 industrial-size fans blowing in the hallway during our entire stay, with no outlet outside pumping fresh air in. So, whatever dirt, mold and chemicals were in the carpet were now put in constant circulation in the air on our floor. We immediately became sick. My husband ran a fever for two days while we both experienced severe sumptoms of either 1) hay fever or 2) mold exposure sickness. The air was terrible but at that point, there was nowhere we could have gone and we were already sick, so we decided to just stick it out one more day. We should have complained again but didnt see many solutions. We just spent as much time outside as possible to get fresh air. Windows do NOT open. The entire building is sealed, minus whatever a/c units they have. We were sick our entire vacation. Also, no breakfast included. Management was apologetic when i called about it, but no refund because we booked with 3party

We really enjoyed our stay at Merriot. The hotel is close to the highway, but not noisy at all. Easy to drive to the beach and there was a lot of shops in the area. The best part was the beds and pillows! Really the "hotel-feeling" you wish for when you check in. Would absolutly stay here again!

It was amazing! Great location. Very clean. Great restaurants in and around just steps from the hotel.

Whether you have a struggle or not, finding workers to offer a better service it is not an excuse to downgrade your service. Room service was not available so I had to wait a lot for my food before being able to leave the hotel at night and go out with friends, so I wasted some vacation time due to this. In addition, the only day I decided to try breakfast at the hotel, a lot of time passed before being given the menu, I was very upset because the restaurant had only 3 customers (no wonder why)...this is Marriot at Boca Raton, things like this you don't expect to happen in this location.

The guy in the front desk didn’t know what he was doing. I was charched twice for a room and i made a claim thru my bank. The Hotel said i paid for my authorized for services and lost the claim. I didn’t ask for double charge of my room so i will be reopening the case.

Adequate accommodations. Very, very short staffed which made any meal experiences there very, very challenging