We selected this hotel when we decided to change our route home after a long trip. And we’re glad we did! We were greeted by Sephrine at the desk and warmly welcomed. She made us feel so at home. She even arranged for us to be close to the laundry room that we needed. Awesome customer service! Our room was very clean and comfortable. We couldn’t have asked for better accommodations. We highly recommend this hotel if you are traveling in the Bloomington, Illinois area.
I am a traveling medical professional and stay at the Parke Regency Hotel every time I work in the area. The staff is absolutely delightful, the accommodations are wonderful, the restaurant is sensational, and when I need to loosen up, the ****** does the trick. Highly recommended.
不錯
97 reviews
4.0/5
每晚起價
NT$2,486
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4.2/5
不錯
沒錯,無論是酒店最近正在做的景觀美化還是不久前早餐區的新地板和座位,布盧明頓西側的這個現代外觀的寶石以其外觀和清潔而自豪。團隊是友好和關心客人的舒適和安全。更重要的是,想象走進你的房間,並在[似乎是50-inch類]電視上發佈個性化的歡迎信息 - ala Waldorf Astoria。這是在這個珠寶上的明顯所有權創新和客人的整體體驗。牀是最好的,不用說,謝謝你讓他們旋轉和新鮮。謝謝!!
Positives: Front desk check in staff, Eric, honored his words and acted consistently on what he said the requirements vs what he actually did to provide smooth and fast check-in. Good to have a small token of welcome gift. He practiced active listening and also was responsive when I raised issues on room cleanliness by cleaning and solving the issues. - this hotel does super well is it cleans all corners including hidden areas behind the toilet, which was hard to clean, and they did a good job on that. - All surface cleaned. - Clean bed and towels - Easy parking - Quite - Common areas were very clean including hallways and check in counter. - The hotel has many restaurants nearby and 10 minutes to Indiana University - Decent breakfast Negatives: - Hairs found on the bathroom floors, base of the nightstand - a white cloth string found on the ground next to the iron board inside the closet floor. Could have vacuum better. Other: - Odd that hidden spots were well cleaned and missed the obvious spots. - Hot water temperature is considered fine for most people, but for me, it would be great to be even hotter/higher in temperature. Bathroom cleanliness failed in obvious spots, but hidden spots were well cleaned, so that cancels out, especially the hotel staff made efforts to clean and solved it right away. Good service attitude. Meets expectations. Had the room was well cleaned when I first arrived the room, this hotel would have earned a 4 out of 5 or even 5 out of 5 rating.