I booked this hotel under my name as I was shooting an elopement there in town, but myself and my client knew there was a possibility of an associate coming instead. That is what ended up happening to do medical reasons. My associate showed to the hotel at 9pm and was not let into the room that was fully paid because it was under my name. I called and talked with the woman working the front desk who was rude, crass, and spoke down to both my associate and I. She told us there was no way to remedy the situation as that was there policy, even though I was on the phone giving permission an was able to send over my I.D. She was instead sent down the road to a second hotel where she paid double the price of the original room. I now cannot get ahold of anyone through ******* on the matter. Overall this has been a horrible experience.
翻譯