麥克唐納伯靈頓飯店(Macdonald Burlington Hotel)

如果你住在伯明翰，這是最好的飯店。如果再來的話絕對是我的第一選擇！ 工作人員很好，很友好，樂於助人 房間乾淨寬敞，配有幾乎翻新的固定裝置和公用設施 位置優越，沒有俱樂部音樂或乾擾您休息的壓倒性噪音，當我們想選擇新街車站附近非常方便的位置時，這是我們所關心的

就在新街車站對面。房間不錯，在四樓。通風良好的窗戶讓房間顯得很壓抑。沒有睡太多，我能聽到外面很多噪音。餐廳很冷，飯菜還可以，沒有早餐。

很棒的住宿體驗，是前往伯明翰市中心旅行的理想位置

飯店位置很好，門口就是聖誕市集。我們要求入住高層的房間，因為我們讀到了有關噪音的評論，而且週末入住，我們認為這太瘋狂了。我們可以確認，如果面對火車站，飯店周圍會很吵。不斷地發出嘟嘟聲和喊叫聲，但幸運的是我們住在五樓，我建議您詢問一下，就好像您在較低樓層一樣，您將無法入睡。我們房間的空調不會一直開著，五分鐘後就關掉了，這意味著窗戶一直開著，直到我們睡覺。早餐很好，但如果你想要一杯拿鐵或卡布奇諾，不要指望它包含在內，因為要額外花 4 英鎊，這太瘋狂了，因為我可以去 Travelodge 買這個。除了對某些東西的瘋狂收費之外，它還完成了它的工作並將食物放入我們的肚子裡。如果您正在伯明罕市中心尋找較舊的經典飯店，那麼這家飯店就可以滿足您的需求，只需注意早餐的噪音和額外費用，即使早餐包含在您的住宿中。

當我們晚上 11:30 左右入住時，伯明翰市中心的酒店和酒吧都關門了。客房服務無法處理我的卡，所以我不得不跟隨服務員回到酒吧在那裡進行付款。 裝潢很累。我的房間又暗又窄——我只想離開它。

On one of the hottest weekends of the year, our £325 per night room's air-conditioning was not working. We were given no advance warning of this, even at check-in. They had just put a portable fan in the room and I guess they just hoped we wouldn't notice! The room was unbearable to sit in, let alone sleep in. Initially I was told there was nothing they could do except offer me a 25% discount for one of the nights and possibly find me a different room for the second night. The fact that they couldn't guarantee me a new room for the 2nd night would suggest that they had empty rooms but would be trying to sell them to other people first before they would offer one to us. Two days before we arrived we had been offered the possibility of an upgrade for a small fee, which we accepted. The upgraded didn't happen, but they clearly had other rooms available at that stage which they could have moved us to. Eventually after I kicked up a big fuss at reception, they finally agreed to refund my money and find me another hotel to stay in. There was at least one other guest with the same problem. She gave up arguing with them and went back to her oven-like room in tears.