UAB 伯明翰市中心希爾頓飯店(Hilton Birmingham Downtown at UAB)

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

Caveat, their lobby is under construction but I have no issue with that. My room had a bathroom which had a leaking ceiling and also a shower nozzle which would only turn the shower on halfway, with water spraying out the tub faucet. The phone was disconnected so I couldn’t call the front desk. The cable didn’t include many commonly accepted channels, so I didn’t watch TV and read a book instead. When I dropped by the bar to get a glass of wine, I stood there for 6 minutes while I watched 4 employees chat with each other and take inventory. Finally I asked if they were still open, and one of them said “yes, sorry I am doing inventory” [3 feet from me for 6 minutes]. 5 minutes later I had a glass of wine. Overall, it was a poor experience, and I am a very flexible traveler.

Staff was very rude upon arrival...2 people at front desk...no one in line but me...had to wait until someone decided to help me...room had knats flying everywhere...had to put food in closet so knats would not get in it....house keeping knocking on people's doors early in morning...8am....way before check out...very bad stay😫😡😫😡😫😡

Wouldn’t stay here again. Way overpriced for the quality and service. They we’re remodeling and didn’t accommodate in friendliness or service to make up for it. Problems with the TV too

No hot water

Good location and nice property being remodeled. Convenient eating on site and close to great downtown restaurants.

Nice room and very clean. We were unaware that renovations were underway and lobby was a bit of a mess but overall a great hotel.

The room was 56 degrees when we arrived. We froze for about 30 minutes until we could get the room warm enough to relax. The lighting in the room is very poor. The room was very clean and beds were comfortable. The restaurant and bar downstairs was good, but again, it was very cold. Even the waitress was complaining about how cold it was.

The room (701) was barely sufficient. The heat wouldn’t cut off or turn down. We finally turned it off completely. The bathroom sink was extremely slow draining and then backed up with black water. The makeup mirror light didn’t work. I don’t think I will choose this Hilton again.