貝廷Quadras parque ecológico附近住宿

優秀的員工。酒店房間小而舒適。不幸的是，我在房間裏發現了一隻蟑螂。房間很乾凈，但可能沒有正確噴洒。浴室裏也沒有紙，我不得不在接待處問。早餐很齊全。停車位有點緊張，如果它已滿。

Hotel confortável, muito limpo e bem localizado para quem está em trânsito entre o Rio e Brasília. Oferece estacionamento fechado gratuito. Quartos básicos e impecáveis na limpeza e arrumação. Tem buffet no jantar com comida caseira bem feita. Poderia ter mais opções sem glúten e sem leite. Destaque para o funcionário Igor da recepção: muito prestativo e educado.

Expoente hotel numa área mais afastada do centro de Belo Horizonte. É mais para quem vai parando lados do Expominas. Hotel novo, funcional, com quartos excelentes. Tem um pouco de barulho paramos quartos virados para a rua, o que pode incomodar alguns.

Such a wonderful time spent at Hilton Garden inn! After almost 30 years without visiting my hometown I was greeted with a wonderful team! Thank you so much for making sure I was comfortable! You guys did everything to accommodate me ,to make me happy as I went to say my last goodbye to my mother… Thank you for everything you all did for me! In this time of sadness. I left happier than when I arrived! Everything was the way I expected: such a clean rooms! Spacious, slept like a angel! No noises at all! Amazing shower! (Just how I like) Felt like a waterfall! All though our language is português, everyone English spoken! So Awesome! Not to mention the beautiful city view! I consider now my HOME. Can’t wait to go back in a different circumstances and be able to enjoy all the amenities! Thank you!!! Muito obrigada!!! All the best, Juliana Melo

Quarto bom, cama confortavel, mas um pouco escuro, basico sem muita decoracao ou amenities. A recepcionista me cobrou duas vezes e tive que receber reembolso apos a estadia. Localizacao é otima, perto de varios restaurantes e shoppings.

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

酒店超地處,非常乾淨,人人,美好的早餐,車庫留下了一點點望...主要在大型汽車。 總體而言,酒店非常好。

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

有良好的照明的空間,牀和都很棒,清理滿足了我的期望,這是工作者的理想環境。我唯一的問題是,在晚上的期間在招待會上的官員缺乏教育和同情,第二天我和酒店經理談過,希望她採取了態度。他我的方式表現出對他所佔的地位完全不心,真誠地不想再度經歷這種情況。