it was a swift check in and check out. the Staff Mr Hormat was a gem for this hotel. He serve genuinely happy and he was approachable and friendly. However the FO staff told us we cant extend our stay for another night but when we check in the trip app, we manage to book again for another night. The reception staffs are all nice though. Location: is strategically located, quite far from the batam ctr but they provide shuttle. Easy to book grab. the food is OK if you are not fussy. Downside: the banquet staff @Cuppa Cafe drop the spoon and he still put it with the rest of the spoons for guests to use. Luckily we've already have taken ours.. But after seeing that.. who knows.. Also the bathroom needs renovation it was outdated and looks filthy though it was cleaned , in our room 926, the hair dryer is not working. All towels were look filthy even though it smells clean. swimming pool water were not so clean as well, maybe because there are palm trees beside the pool. Room was spacious but the TV is small for the room though got good channels to watch like HBO. Yes the hotel is old but if the mgt will look into those needs to improve, this hotel is very promising.
so far service & room r good & acceptable. only public area no air-conditioned & is quite noisy in the afternoon when cleaning the other room & evening the bike noise.
I nvr take photo, but can take photo reference from trip. com, my room same as photo, just missing standing light.
Btw it's got another door can enter the other room, of course, the other door must open from the other room
service speed could be better if more manpower are hired, lift can be on maintenance without any notice and no information were passed down to guests that there's a backup lift for guests to head down..mineral waters are very limited to guests per day and staffs will be very reluctant to get them for you from the receptionist... be prepared to get your own water from the nearest hypermarket.
Naga Indo Inn Batam offers accommodation in Batam and located 3. 3 km away from Batam Centre Mall. The property features WiFi. & Each room is equipped with air conditioning and TV. The bathroom comes with shower. & Guests can enjoy a meal at Ok 899 Seafood Ikan Bakar. Other dining options are also located around the property. & Other facilities at Naga Indo Inn Batam is parking. & The nearest airport is Hang Nadim Airport, 12. 9 km from the property.
Ini pertama kali kami sekeluarga ke Batam. Pilihan hotel saya sgt tepat location hotel dekat dgn ferry Batam centre. Disekeliling hotel dekat dgn kedai makan. Perkhidmatan mesra pelanggan. Ibu penyambut tetamu & Tuan punya hotel sgt mesra pelanggan. Harga yg berpatutan. Location hotel dekat dgn pusat bandar Batam.