伯米吉飯店(The Hotel Bemidji)

Room was really good, did not eat breakfast. Staff at check-in was super nice, but the next morning, the lady at the front desk refused to provide me a receipt since I booked through Trip.com and I still don't have a receipt for my reimbursement.

This property needs to be remodeled, especially the jetted tub room. The tub was missing jets, the plug had to be manually removed because the knob was broken, and it was so loud I couldn't use it past 8pm.

The staff was very friendly and accomodating. The only issue we had was no breakfast as their website indicated. We needed to go offsite for breakfast.

Used to stay there when it was owned by another company. I won't stay there ever as it was noisy, dirty (mold), heater was to hot it to cold. Old coffee pod in the coffee maker. Very, very disappointed.

The hotel was a bit dumpy. Letters were missing from signs, lights were flashing throughout the parking lot and interior, the pool was scummy, and the refrigerator in our room smelled absolutely disgusting. To top it off, they informed us AFTER check-in that they no longer served breakfast, and then told us where to find restaurants where we could pay for breakfast. After seeing the place, we probably wouldn’t have wanted to eat their food anyway.

I was pleasantly surprised by the quality of my stay. For the price I paid I was not expecting the quality that I received. The only negative was they had advertised continental breakfast, but had none. Otherwise, it was clean and quiet and well maintained.

I think it is ridiculous that we were charged extra for having more than one person in a double room.

Overall: Fine. We checked in at 8pm, after a long day of travel & sports activities. Told at check-in that breakfast was "down" and wouldn't be available in the morning. A huge bummer, since we had to then go out and purchase breakfast for the kids. Someone had left the heat on, so when we first arrived, it was at least 90 degrees in the room. We had to open the window for a while. The cleanliness though--AWESOME! Sheets & towels were fresh, bathroom was scrubbed well, and floor was clean!! When we checked out, I asked for a printout. The guy clicked around a bunch on his computer and then said, "there's nothing to print". I've never had that happen before.

This stay was for 6 nights and the roomservice house keeping only cleaned the room 2 times and both times only made one of the beds even though both were slept in. The pool area was in disrepare with the hot tub over flowing and colder than the main pool. It was near Christmas so i understand not cleaning the room on the 25th, but the other days is unacceptable. The complimentary breakfast also was poorly stocked if it was even set up at all. All of the milk shower that it had expired on the 12th, yet it was stocked into the fridge for guests to consume on the 28th and 29th. The juice machine was also still out of order as it had been in November near Thanksgiving and my previous stay.