貝洛奧裡藏特Paróquia São Pedro Apóstolo - Belo Horizonte (Floresta)附近住宿

我在這裏受到了很好的歡迎!!!房間很乾淨,每個人都很友好。食物很棒,味道新鮮,看起來和圖片一模一樣,數量不錯,價格也不錯。廚師在點菜時做飯,沒有預先煮好的。愛它

有良好的照明的空間,牀和都很棒,清理滿足了我的期望,這是工作者的理想環境。我唯一的問題是,在晚上的期間在招待會上的官員缺乏教育和同情,第二天我和酒店經理談過,希望她採取了態度。他我的方式表現出對他所佔的地位完全不心,真誠地不想再度經歷這種情況。

Quarto bom, cama confortavel, mas um pouco escuro, basico sem muita decoracao ou amenities. A recepcionista me cobrou duas vezes e tive que receber reembolso apos a estadia. Localizacao é otima, perto de varios restaurantes e shoppings.

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

服務、食物和氣氛都非常好。羅斯和齊爾達非常友好。每天早上,他們總是用他們的微笑、問候和高效的服務確保我們有一個美好的一天!

酒店前台、停車場、服務員總是很友善和樂於助人。房間舒適乾淨。工作室和設施得到很好的照顧。位置方便。早餐很棒,餐廳食物很好 - 以上所有我給的是5星。然而,在晚上安排餐廳需要特別的注意,這令人傷心,因爲食物非常好,所以我給2星,我將描述如下。很明顯,他們人手不足,但沒有人與我們辦理入住,很難得到他們的注意。當我們的食物到達時,他們忘記了我的老母親的飯菜。服務員繼續不與我們辦理入住--我們感到被忽視了。最後我們和員工交談,他們給我媽媽做了一頓飯......大約45分鐘後,我們實際上一起吃飯了。我向餐廳經理投訴,我受到了不尊重的對待。我覺得她的飯需要補償。他的回答是“不--她吃得真好,不是嗎?”我被他的粗魯所震驚,站在那裏,說五星級酒店不應該這樣對待客人。一個服務員看到這種荒謬的交換,就結束了她一頓飯。我注意到其他酒店客人也很沮喪,也存在類似的問題。至少,需要做的只是讓工作人員交流“請耐心對待我們;人員不足”等等。-那樣會讓世界變得不同。

Excelente experiência! Café da manhã maravilhoso!

酒店超地處,非常乾淨,人人,美好的早餐,車庫留下了一點點望...主要在大型汽車。 總體而言,酒店非常好。

It’s a good place, comfortable, good place around de city. I think it’s important to improve de TVs, are not smart, and people of the hotel should be speake a little of English, some times it’s very important for foreign people.

非常好酒店,服務很棒(鎖上有問題很快解決),優秀的清理,早餐服務很棒,安靜的停車場,方便地點,與近貿易(通過巴西和一些比薩店,我沒事兒牀,但雷納有點奇怪,一聲突出是走到房間的聲音隔離,從那裏沒有聽到外面的聲音,即使在街頭前面。我建議,特別是對於那些打算去區的人來說, 優的成本 x好處!