Stayed here in March, 2023, and could not fault anything whatsoever. The hotel is in a very central location, within easy walking distance of all the main tourist attractions. Rooms were large and well maintained and the breakfast buffet offered a wide choice. Whilst often the hot elements of hotel buffets are served warm/lukewarm at best, here the hot buffet was served very hot and the quality of the ingredients was excellent. Final word must be regarding the staff. All the staff we interacted with, from the booking team through to the front desk staff, were absolutely first class and they could not do enough to assist you, from our need to change the dates of our booking due to a cancelled flight, right through to arranging a taxi back to the airport for us. All the staff were a real credit to the company and give an excellent impression, from a customer service perspective.
From the minute you set foot in this beautifully-restored period property, you know that your stay at The Regency is going to be memorable. We stayed in a two-bedroom apartment which felt simultaneously spacious and cosy – no mean feat! The exquisite decor of this apartment has to be experienced to be believed - it is opulent, elegant and oh so comfortable. We felt as if we had stepped back in time yet also enjoyed all mod cons right down to the remote-controlled gas fire most welcome on a grey, wet evening. Our apartment had everything we could possibly need from glassware to tableware and cooking utensils - the DeLonghi coffee machine was a lovely touch. The bathrooms are sheer luxury and the fluffy white bathrobes made us feel as if we were in a five-star hotel but with ten times the space. Each bedroom has been furnished in its own individual style and the extremely comfortable pillows and beds guaranteed a good night's sleep. Should you tire of catering for yourself, the Regency offers a full concierge service and its superb location means that you are within easy striking distance of the city centre and a plethora of restaurants, bars, cafes in addition to many cultural attractions. On the other hand, you could just curl up on the super-comfy sofa, select an LP to play on the retro record player, and with a glass of something cheerful in your hand, congratulate yourself on having come across this unique (overused but 100% true in this case) gem of an apartment
WWolverine154First, the no-front desk touch screen check-in was beyond brutal. You have to type in EVERYTHING (and what they want is WAY over the top) one letter/# at a time w/your finger-whole process took me about 20 mins. Ridiculous. I think management realizes that-hence why they have a mini-fridge stocked w/gratis microbrews just inside the entry to keep guests from blowing their lids. My room was far, far away from any possible noise from the bar on the 2nd floor. Room, bed & bathroom were huge, modern & well appointed. Very quiet. Only issue was the fact that the wifi, like pretty much all of the other 7 properties I stayed at during my 3 weeks in the UK, was pretty pokey-around 10 mbps which barely allows for streaming youtube. Also, they need to provide mini-fridges. Yes, I know, Brits & most of the rest of Europe have no idea what they are just like that strange type of water called ice. My rating would be 4 stars but in the course of about 2 nights/3 partial days I got way more than a sixer of brews (I have never seen this perk anywhere in the world & I respect it deeply as a former homebrewer) so this add on made it 5 stars stay.