GGreat AThis is a crown jewel in UK! Boutique hotel with fantastic service and hospitality. So friendly and world top notch professional service that only another 5-star hotel in Kensington London can compared to (in other words, other 5-star hotels can’t even reach such high standard). I got butler service. Front desk Hannah is very friendly and helpful with sweet smiles. Greeted by GM and was guided to see some suites. Breakfast is gorgeous. Suite is clean with top brand kitchen facility. You can’t find a better 5-star hotel at this room rate. I’ll definitely come to stay here again and again.
Thanks so much for your great service!
匿匿名用戶The Europa in my opinion has got quite tired and is in bed of a revamp of the Bedrooms … especially the executive rooms .. also the cleaning of the rooms is hit & miss .. pull out the beds and there is old debris .. no sanitary disposable bags in bathrooms - the complimentary tea/coffee tray is an absolute disgrace and so basic that I don’t know why they bother .. the complimentary water is room temperature and no fridges in rooms .. I have no idea why they have the star rating it has ..the standard is not what would be expected of such a hotel Which I feel is basking in the glow of years gone by .. and the prices are overly inflated… Come on Hastings you can do much better than this??