We stayed 2 nights and the service was great. They helped us get to the Great Wall, recommended activities for the children and helped us with reservations for the tourist spots back in Beijing City. The staffs Olivier, Kathy, Ella and Coco were so kind to our children and helped them with their Mandarin. The hotel is convenient place if you want to visit the Great Wall and a perfect getaway to enjoy the nature. Many kids facilities including the sports hall where we enjoyed badminton.