CLAUDIA
2022 年 8 月 20 日
First of all, the people from the hotel said they never received the infirmation for our booking thru ******* so we had to do it directly with them and at the end they charged us a lot more than what was offered...the facilities were beautiful and few staff were good. However, during the last day we decided to take advantage of the free continental breakfast the young lady that was servicing was very rude and even mean...even sending people to dunkin donuts to get coffee...i really think you should remove the hotel from your list as you go and when you're already there like us for a wedding without time to look for another accommodation you are trap and had to pay whatever they tell you without any other option and they need to train their staff for costumer service.
翻譯