AAndSo, there were no toiletries and they did not provide though we requested - simple toiletries like toothbrush, tooth paste and razors. This was unlike other hotels which we stayed in O'ahu and Kauai, they were given upon request and given daily knowing that you have requested the 1st day. The pillows were soft and when we requested for them, they came back with 'unavailable', though they managed to get them the next day. The room was made, except for the beds (interesting) and cup was not washed though we left it soaked by the basin for the ease of the housekeeper. The counter that provided beach towels closed by 5pm? The pool is quiet and dead. Haha. Its an average stay.