We booked directly, in January, with the hotel taking up an offer for our March stay. This is a 5 star hotel and we upgraded our room a few days before arrival. The room was lovely with a comfortable 4 poster bed and all facilities as expected. Breakfast was not as we had expected for a 5 star hotel. We had to choose a time to eat, did the earlier people have all the yoghurt? By the time (8.45) we arrived we were scraping the bottom of the deep jar and our cooked breakfast was a meagre portion. The potato cake was very thin, like cardboard, a single thin rasher of bacon and a slice of mushroom. Thank goodness I asked for a grilled tomato! We had to ask for toast that 1st morning. The coffee pot was barely enough for one, we had to ask for more! We had booked to eat in the Vellore Restaurant for my birthday but decided to cancel this, as seemed expensive and breakfast had put us off! So we chose to eat from the bar menu instead, taking the meal in the lounge. Unfortunately the room was pretty cold, we heard other guests complaining about this. Guests can ask for fresh milk to go with the complimentary tea and coffee, but be aware a tiny jug of milk is £6. However the staff were friendly and extremely helpful and the hotel is well situated for the town.
滿意
70 評價