皇家新月水療飯店(The Royal Crescent Hotel & Spa)

Its meant to be a luxury-ish short weekend getaways before my job starts as my partner can't take a long leave. The delux double room is a huge disappointmemt.Understably, it is a very premium location and other guest probably pay a lot more. However, I wouldn't think of paying over £300 to get a room feeling like a old day servant's room. Being placed at the roof extension room with the view mostly blocked, the floor makes the typical old wooden cracking noise as we walk. The curtain, carpet and bathroom are not in the best condition. The glass on top of the table and desk are not well fitted. Another thing is that, without any previous notice, the spa closed foe maintenance the morning we leave. The fake plants make it look less luxury than its branded. The plus side, it is kind of inclusive which the spa pool, gym and breakfast are included. The breakfast is quite nice if you like English breakfast or they have some basic buffet.

Thie building is beautiful, a must see even if you don’t stay here. The gardens in back are beautiful any season. The staff makes you feel special and promptly fills any need.Yes, it’s expensive but making a reservation considerably ahead of time saves some money. I had a great meal, but I didn’t use the spa this time.

Beautiful, iconic property. Love the room, the grounds, the restaurant/bar and the house cat. It was a short walk to the Christmas market and the highlights of Bath. I especially loved my late night Old Fashion, best i habe ever had!

We didn’t get any VIP or Gold benefit treatment. Informed of our anniversary, but they put us in basement room where construction workers were passing by our windows, and had no privacy or views. Very disappointed in their lack of attention to our needs.

Marc, Kwan, Antoine, Sarah, Theresa, and Niki. There were others that I couldn’t remember their names. They made us feel so welcome and well looked after. The staff was really good. Hotel is such a rare gem. Food and drink were top notch. Might have to swing back to Bath just to revel in the Royal Crescent experience.

This historical property is magnificent. Low ego and there to help the staff are very accommodating, proactive and make your stay very pleasant. The spa is just perfect with a pool, spa bath, steam room and sauna. Everything super clean and prystine. The restaurant and bar have nice menus with lots of choices including accomodating gluten and dairy free options. Rooms are spacious and well done and kept fresh. And finally the setting is idyllic atop the city of Bath and surrounded by beautiful English gardens with many spots to sit and wonder.

The property is fantastic-quiet-wonderful gardens-the rooms are excellent-the indoor swimming pool exercise rooms are not usual at English hotels. The staff was exceedingly nice, friendly and helpful. The nigh manager was especially wonderful. The hotel falls down on F&B. The waiters could not get our orders straight on several occasions. They brought the wrong items more than the correct ones. They did not pay attention to the table and at times I had to get up to find a waiter. The food is just so-so. The hotel clearly needs a first class F&B manager to bring it up to the standards of a 5 star hotel. Despite this our stay was wonderful and I would strongly recommend the hotel.

Staff are very personable but might have been nice to have more recognition that we are repeat guests and it was my wife’s 50th birthday