We had a good stay at The Farm. Our villa is located near to the most attractions so it is great.
As for our room, the light in the shower area is busted so we have to call the front desk for it to be fix asap. We also notice that both the sliding window located on the top corner of the bed can’t be locked.
And to add, no safety deposit box in the room.
In general, this wellness resort is a breather. A must to anyone who wants to take a break from the noise of metropolitan for a soul and mind recharge.
翻譯
sushifran
花園別墅
入住於 2025 年 1 月
獨自出遊
7 則評論
3.7/5
發布於 2025 年 2 月 16 日
The environment is excellent for a holistic health resort. Wrapped within a forest with lots of trees and organic farming all over the place.
Good: Spa treatments were really good. All therapists very professional and I had an extremely good experience.
To improve:
- it's 2 hour drive from the airport. The resort does not provide shuttle service from airport, I had to find my own transport. Lucky I found a very reliable and good driver.
- customer service not up to such a luxury resort level. Some of them are good but some seem to be quite reluctant in answering requests. Like when I make booking, it takes them forever to reply, and no following up. I also sent my health report as requested at reservation, they never read it and still ask me about it when I arrive. What's the point.
- food could be better.
- decor and songs in the rest very outdated.
Sadly when call the number of the hotel, they said that the heater didn't work since last year, and I was about to cancel my reservation, however when I arrived they on the heater and it takes 8 hours to heat, so we enjoyed our stay early morning only