野雞旅館 - 賓館集團(The Pheasant Inn - the Inn Collection Group)

Fantastic little Inn. Stayed for one night between Lake District activities at honister and buttermere. Around a 30 minute drive from both. Across the road from bassenthwaite lake which was perfect to cool down in after an active day. We stayed in room 25 which was delightful! Perfect for a family of four. Lovely little communal garden with a picnic bench. Easy parking. Staff lovely, and food was great! Will definitely return!

這次很失望。 我們的第一次訪問非常棒，我們受到了一群可愛的女士團隊的歡迎，她們合作得非常好，讓這次體驗變得非常友好、誘人和愉快。 這一次，可愛的女士們走了，團隊有時很粗魯。辦理入住手續時，我們沒有被告知早餐只供應到上午 9.30（這對於酒店的一周來說太早了），所以當我們上午 9.40 到達吃早餐時，我們感到不舒服，並被告知我們遲到了！儘管菜單上實際上標明早餐供應至上午 11 點！然後我們必須要玻璃杯、勺子，而且沒有麵包可以烤麵包了！ 前一天晚上，我們吃完飯後，咖啡機在晚上 9.30 之前就關掉了，所以我女兒無法在睡覺前喝一杯熱巧克力。祝所有想要飯後咖啡的人好運！ 此外，我女兒早餐時的雞蛋裡有一塊又大又鋒利的塑膠。 我們週末休息時慶祝生日，所以這次非常令人失望。我們不會回來。

當我到達辦理入住手續時，接待員正在與另一名員工交談，抱怨 Inn Collection Group，儘管我試圖引起她的注意，但她還是繼續這樣做了至少 3 分鐘。我的用餐請求沒有被收到，當我們下樓去吃晚飯時，要帶我們去餐桌的工作人員離開了我們，而她正在與坐在酒吧的一位朋友聊天。 當我們的食物上來時，它實際上已經落在我們的桌子上了。最後一根稻草是當我來檢查時，接待員在我抵達時用卡付款，但沒有記錄下來，並要求我再次付款。值得慶幸的是，我有一張卡收據的副本。 此外，員工中也存在著一種明顯的暗流，即他們對雇主不滿意。

我們認為房間很乾淨，標準很高，床上用品很好，淋浴也很有效。 喜歡有狗在身邊，它們​​表現得很好，增加了友善度。 工作人員非常有效率且熱衷於取悅客人。會再次入住，美麗的花園和精心維護的場地。

非常安靜、舒適的旅館。雖然位於湖區的偏遠地區，但很容易找到並且可以輕鬆到達其他景點。一定要嚐嚐餐廳的晚餐，味道非常好，價格也很合理。只有我房間裡的毛巾架壞了，這是一個小問題。此外，早餐中的所有東西似乎都煮過頭了。

A beautiful old Inn with a lovley snug bar and restaurant. The evening meal we had was fantastic and the breakfast the same. The room was fine, albeit very small despite booking a "superior" room which I don't believe we got. However the noise levels were terrible. Our room was close to the kitchen so the extraction ducts and chefs radio carried on until gone 10.30pm which resumed promptly at 6.30am the next morning. The chef did turn the radio down after we complained for a second time, during which the bar staff gave us her sympathy as she on occassion "had" to stay in that room when nothing else was available so understood how we felt!! I wouldn't stay there again without a guarantee of different room in another part of the building.

很棒的員工和食物，漂亮的位置。房間傳統但綽綽有餘

A beautiful location and we were really looking forward to our stay based on a friend's recommendation however it looks like new owners have changed its character and quality completely. There is nowhere comfortable for residents to relax - our room only had 1 'dining chair' for a double room and all the public areas were for dining and not for relaxing. We were also disappointed by the food having been told it was very good in reality dinner was distinctly average and quite expensive. The smoked salmon was nice but the crab bonbons in our starter had no taste of crab and were undercooked and the truffle mash in my main did not taste of truffle and was very 'solid'. Breakfast was no better - nice choice including eggs benedict - with cheep plastic packet of jams and mass produced sliced bread for the toast. Tea was made yourself from an urn of water that was not hot enough to make a decent cup of tea. My wife's eggs benedict had no flavour and the 2 egg whites were uncooked. Have had much better at a Wetherspoons pub at half the Pheasant's menu cost. We were in a newly refurbished bedroom and the bathroom was only heated by the towel rail which never got above tepid even though we put the valve on max. The staff however were very friendly and helpful.

Overall, a lovely stay at The Pheasant Inn. The wait/bar staff were especially lovely - friendly and cheerful. The bed was enormous and so comfy - and the food was fantastic. Some of the best pub food we’ve had in ages. We walked to The Lakes Distillery (a bit muddy at this time of year, but lots of fun) - and it’s perfectly positioned to explore both Cockermouth and Keswick by car.