泰爾尼大廳飯店(Tylney Hall Hotel)

經營不光彩的飯店。管理毫無用處。儘管有三個接待人員，但無法獲得客房服務。我試了一個小時。一位患有糖尿病的女士在兩個小時內都沒有拿到她的行李，裡面還裝著她的****。 祝福 Josh 和 z Danny，他們在 40 度的高溫下盡力了自己的水平。飲料不冷，泳池邊沒有瓶裝水，沒有冰塊，沒有工作人員，即使餐廳正在沸騰，也拒絕讓顧客坐在餐廳外面，整個酒店都沒有空調。每個層面都是廢話。避免避免避免。

Nous avons passé un trop court séjour... Tout était parfait, le charme à l'anglaise 😍

Beautiful hotel in extensive gardens, great service. Pool area lovely, just be aware saunas are located in changing rooms so are effectively single sex.

Greeting from the team was excellent and service from Christopher was exceptional. Could be my new location when I am in the office!!!

Stunning accommodation and wonderful setting. The grounds are really nice to walk around. Great service from Fabio and the team :)

The grounds and hall are beautiful BUT there was a persistent lack of staff. For example, when we went to the terrace bar on both Saturday and Sunday, it took ages to get served. We went to the bar, they told us a server would be out, but then no one would come out and we had to keep going up. On the Sunday, it took us an hour between sitting down and anyone getting us our lunch- it was 4pm before we ate, which messed up the amount of time we could fit in the pool after lunch and before our dinner reservation. At dinner, staff would look offended if we tried to top up our own wine without a server, but then that server could only do that, not take an extra order, etc, and not arrive in time for a top up- same at breakfast, the tea server couldn't take food orders. We think a big wedding and birthday party were distracting them, because on the quieter Monday, this didn't happen. But it was frustrating- if you can't fully staff the bar, lounge and outside, ask people to order at the bar, or make it clear only one area will have servers around, rather than leave people wandering 3 rooms to get noticed. And train staff so if they have to cover lots of duties, they can actually do them, instead of waiting for everything. Although some drinks were then taken off our bill because of this hour's wait (and forgetting part of the order), we aren't there to get free stuff, we just wanted to eat on time. However, everything else was great, and concierge was very helpful throughout.

Tylney Hall has to be one of my favorite places in the world and the ultimate spot for a relaxing vacation. We stayed in suite 7 for our anniversary, and it was huge and beautifully decorated. The staff and food are all first-rate and the Gertrude Jekyll gardens add a lush dimension for leisurely strolls.

A wonderful park with magnificent 400 years old red trees. My room was very large with a very nice bathroom. I enjoyed the silence and the nature all around. The breakfast was superb ! A place to visit … especially when the weather is very good.

simply put, some of the staff are excellent and others should find a job at Tesco. The grounds are lovely but the service was not on par with the property of the price.