I went at Christmas and March 2024.. Clive McNish the general manager can to greet us both times with posative energy and a wonderful positivity. His attention to details to ensure all guests have a one of a kind experience was insane. All of the staff were absolutely exemplary. The seamless service, attention to all the detail was slim to none and sets yourselves (Chewton) apart from other leading hotels. In particular, Clive McNish his hand written birthday card to my mother was a little act of kindness, however left a big impression on my mother. I am forever ImPressed and grateful for all the acts your kindly gave to us which made my mother and I feel a million dollars. The upgrade, smiles, chocolates and care. We will return soon. Clive, be very proud of yourself and your team. They are Simply extraordinary.
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