伍德戴爾市/伊塔斯加芝加哥萬怡飯店(Courtyard Chicago Wood Dale / Itasca)

Upon arrival we got a room and the refrigerator was broken and had to move rooms. The next room the entire bed frame was broken and we had to move rooms again. They then upgraded us to a suite and the bathroom light wouldn’t work but we weren’t changing. The buffet breakfast with our group was awful to the point that everybody decided to eat elsewhere. The pool had a light and wires exposed and the staff told us to swim at our own risk. Apparently we had tried to get a hold of the general manager to book a meeting room, and no one told us that that was actually a thing until the last night that we were there. overall, the staff communication was horrible and nobody knew what end was up.

Paid for Marriott and felt like a Motel 6. Told restaurant on site was closed. Baseboards missing all over property. This is in an industrial area with nothing around. Food suggestions were pizza and wings Transportation employee was unprofessional, junk all over front seat. We paid too much for the quality received.

I would highly recommend this hotel. We had a suite and it was perfect for my family of 4. The only downfall is that the commode is in the same room with the shower, so it was kind of tricky getting ready to head out. Totally comfortable, clean, friendly. They have a bistro that’s open for breakfast and again for dinner. There is also a small “market” inside the lobby for all your snacking/drinking needs. I would definitely stay here again.

They gave me the room right next to the entrance door. At night, people keep getting in and out so the door makes very noisy sounds that don't let us sleep. Staffs are nice but the room is not. This was a very bad experience I had with Marriot.

Was told shuttle would pick us up at airport at 4:00. We arrived at door 2 at 3:45 & we’re not picked up until 5. Then when we arrived we were told there was no water, but that it would be back on no later than 6:00. I finally got minimal water pressure and was able to shower after 7:00. 7:00!!!!!!! Completely unacceptable. It’s against health code to not have running water

The staff was professional, friendly & helpful. The room was very comfortable and had everything we needed. The only drawback was that there were no restaurants within walking distance, the closest was one and a half miles away. It was raining and cold that evening so walking that distance was not an option.

I came after very long drive into area, I'd spoken to Kelly early on & big shout out to her...she gave me room I wanted, got my comp voucher for b'fast, and answered all my questions. Parking my truck was perfect, right outside my window & there was side door getting to my vehicle quicker.

The stay was great. The patio balcony was my favorite thing and the cook to order breakfast was delicious. I also enjoyed the fitness center. Although the pool Was open, every time I tried to go in there was a bunch of kids overly splashing and jumping everywhere which is unfortunate but not anyone’s fault obviously. If the pool was open 24 hours or had an late adult swim hours it would be top tier. Overall the staff was awesome and I’ll be staying here again for sure.

Nice hotel. Clean. Room was plenty big. Nice pool and lovely courtyard to hang out in (pretty fire pit). Missed not having a microwave in the room to warm up my coffee. Paid for breakfast for 2, which was fine since I don't usually eat breakfast. But there was no free coffee in the lobby, so I was stuck with the little coffee maker in the room, without a microwave.