The George Inn

Really negative experience. We booked for a night at the George Inn plus dinner in the restaurant for a special birthday night away. We arrived and asked whether we could check in, to which we were simply told ‘no’. We were given no time to explain that we had meant check in, take a walk and then go to our room at 4pm. We put this slightly unfriendly first impression behind us and found the staff to be very pleasant as we ordered drinks and sat in the garden. Once taken to our room, while beautiful, we were surprised to find the toilet was not en-suite but located in the same space with a small wooden screen. We were told that we were also welcome to use the toilet down in the pub. We spoke to the same member of staff who greeted us at the beginning of our stay and who also turned out to be the General Manager to explain that we were uncomfortable with this arrangement and to see if there were any other rooms available. While saying that she had spoken to the owner several times herself about the set up of the room, the General Manager offered no warmth or understanding beyond that. She also told us that the rooms were clearly described on the website although we can find no mention of a room with toilet in situ. There was a vague suggestion of talking to the owner about a possible discount or finding us alternative accommodation. The overall sense was that she was doing us a favour and there was no acknowledgement of our disappointment or a level of customer service that you might hope to expect. We decided to leave at this point, feeling slightly baffled and very disappointed at what had originally shown every sign of being a really special experience. We would never return to this venue.

Stunning settling and decorated lovely. We had been a few time before and had great food. We meet friends half way for food and a catch up in the Cotswolds twice a year. Not on this occasion for Sunday lunch. I didn't think it was busy as there were spare tables in all areas. Food and drinks order taken promptly. Starters arrived and were lovely. Main courses only one arrived as ordered. One without gravy came with gravy. One in our party had a suede allergy and gravy on the side. It arrived one with both, then second with suede and finally it was right. The roast pork was 2 large slices but the crack long was soggy and apple sauce didn't appear. Lots of veg but not everyone got all the veg. Potatoes were not soft or tasty. 2 paid extra for both roasts and got a small bit of each, not good value for money. Lots of guests were sending their food back and the chef was getting irritable. Our Waitress was efficient and friendly and trying to hold it all together. The manager I presumed walked around, not seeming to get involved with anything. Expensive for what it was, not sure I would go back, which is a shame as it had so much potential!

Mattie, the Manageress was brilliant with a minor issue. I was most impressed with her attitude and the service from all the staff in general. This place has a blessed feeling and I feel peaceful here Highly recommended all round. Thanks Ian

As I do I searched Tripadvisor for a nice pub near to my customer visits, I stayed at The George for 2 nights. The photos and reviews made my decision to say here, the pub is quite remote so glad I used my sat nav. First appearance of the outside looked really nice, a lovely stone colour for the area, car park at rear which had plenty of space. Checked in at the bar, friendly polite lady showed me to my room in the garden, room was very nice, good quality furnishings and same for en-suite, coffee machine etc and bottled water is a nice extra. Busy day, time for the bar! I am a big real ale fan, I saw Hook Norton which is one of my favourite ales, once the ale was poured, ale looked quite cloudy to me but tasted ok, tried a second but didn’t taste good, DAM SHAME. I reverted to a very nice glass of Rioja, time for dinner. Started with a very nice bowl of celeriac soup, then enjoyed the most amazing tender Sirloin steak I have tasted in years, accompanied with mushroom, chips and a very nicely dressed green salad. Perfectly cooked,WOW. Dessert menu also looked really nice, I ordered Lemon meringue pie, arrived presented to a Michelin standard and tasted fantastic. Asked to pre order breakfast, ordered the English breakfast, WOW what a breakfast, absolutely wonderful, really set me up for day, no lunch required. After a busy day I was looking forward to another evening at The George. Thankfully the Hook Norton had been sorted, I thought shall I re order the steak again, so I did. Started with the soup, again really nice, the steak arrived, looked amazing, tasted amazing, however I thought there is a different chef on tonight, the outer fat was not sealed correctly although cooked as I asked, medium. I also noticed that a green salad was not provided but a simple watercress, not dressed and quite bland. Definitely not to same standard as the previous evening, hence my 4 stars. Couldn’t manage a dessert. I enjoyed another beautiful glass of Rioja, However the wine was presented in a white wine glass, I noticed other customers had red wine presented in a correct red wine glass, so I assume some staff understood wine glasses, some didn’t. All staff were very friendly and polite. Hope you find my comments as constructive, definitely not complaints. I will definitely return one day.

What a very special place. We stayed here recently and we were so impressed with the attentive staff and caring approach we received. We had a lovely spotlessly clean room and great Sunday lunch here and would love to call and stay again ! Thank my so much

I was so impressed with this place. From the moment you arrive, staff make you feel super welcome. The rooms are beautiful and totally immaculate - and I’m a tricky customer to impress when it comes to cleanliness of rooms! The food was lovely. Something about this place is just really special