We had rather a long wait to check in and were not acknowledged by the staff on reception who were dealing with two other guests checking in. There were five staff behind the reception desk but it took a good five minutes maybe longer before anyone attended to us!! This did not feel like the best start but our check in was then done quickly and efficiently but not what I would call a warm welcome.
Our room was on the sixth floor and was nice and clean. The beds are really comfortable and apart from the half the tv channels everything worked fine. I was surprised there were no tea and coffee making facilities in the room considering this is a four star hotel.
The pool area was also a little disappointing.
位於 Sant Gervasi 區,靠近巴塞羅那多個不容錯過的景點位置。寬敞現代的客房配備您與朋友一起入住、商務或家庭住宿所需的一切設施,是這座城市的理想入住選擇。享用以當地食材烹製的自助早餐,開啟新的一天,或在我們的健身房俯瞰提比達波山的美景,還有什麼比這更美好的呢?飯店緊鄰室外停車場和水療中心。為您帶來賓至如歸的享受,歡迎攜帶寵物入住!
訪訪客2023.08.23
The hotel is away from the city centre but it is easily accessible by metro. Staff at check-in and breakfast are friendly. We had a triple room, it consists of a double bed and a sofa bed in a separate area. The first night, there were no bed sheets provided for the sofa bed. We went down to the front desk and sheets were delivered to our room promptly. The next day, housekeeping provided a proper blanket and towels for the sofa bed, which is good. I recommend that they should provide these on the first night for triple rooms though. Our room has a jetted tub, but it never worked in the 5 nights we stayed. Other than this, our stay was good. The room has modern decor and a balcony. Breakfast is great with a lot of options: different types of bread with tomato paste and olive oil to add, scrambled egg, sausages, fresh fruits, yogurt, veggies, coffee, tea and juice. Breakfast staff did an excellent job in keeping all the items refilled very quickly.
坐落在巴塞羅尼塔,巴塞羅那梅諾卡飯店在巴塞羅那佔盡地理之宜。從飯店很方便到達巴塞羅那Estación de Francia火車站,僅有200m距離。包括Estacio de Franca、摩雷雷斯之墓和Etniko Coctail Bar都在短距離內,入住飯店的旅客在該地區遊覽會很方便。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在餘暇時間,可以選擇去飯店的咖啡廳喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。如果您覺得在入住飲食方面僅限於此,那不妨去看看附近Enoteca Paco Perez(Enoteca Paco Pérez)(西餐)、Acces(Accés Restaurante & Lounge)(西餐)和Disfrutar(西餐)絡繹不絕的人流吧!香煎鰈魚、香煎扇貝和玉米粒鵝肝分別是每家為您精心推薦的美食。旅客可以在閒暇時間去飯店的休閒區,提升健康幸福感。提供乾洗服務,為您的旅途省心。
訪訪客2022.09.23
The location was excellent and I felt very safe when out for a run in the early morning. The staff were friendly and helpful. We took advantage of the hotel breakfast and it was perfectly acceptable -- nothing spectacular but no problems either. The shower in particular was a problem in that it drained poorly, was very slippery when wet (see: drained poorly), and caused a lot of flooding on the floor of the main bathroom, which increased the slippery danger. The beds were comfortable and I appreciated the staff leaving an extra pillow in the armoire if we wanted it.
避免這家酒店,這家酒店特別針對計劃停留超過3天的geust,存在很多問題。請閱讀到最後!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!我們預訂了帶有提前簽到的套房,並在預訂了提前簽到時發送了一封電子郵件,其中包含可以在預訂時簽到的問題。我們收到了曼努埃拉·威奇的電子郵件,她根本沒有欺騙我的預訂,即使我發送了我的預訂 nr 。她回答說,提前入住是可用的。在發送郵件後,她對誤解表示抱歉,因爲我已經預訂了提前檢查,她只是在發送電子郵件之前沒有檢查過我的個人資料。接下來的幾天,我再次發送了一封關於出租車等的電子郵件...大多數電子郵件無法得到答覆。幾天就到了我們的套房。淋浴間漏水很大。溼地毯上正在長着。Whe已經報了這個至少4/5次了,只有2次他們採取行動了,問這個給管家,甚至他們告訴我他們報了多次,Whe只是驚訝的告訴我們酒店工作人員不聽他們說話!。大多數情況下,他們只是忽略它。Guesst並不總是能夠使用游泳池,而您支付酒店的費用,因爲公司不得不不斷租用游泳池,以便客人無法使用,特別是在晚上。我們注意到屋頂每天有噪音。幾乎每天都有一個派對在屋頂上播放音樂,這完全沒問題,只有音樂的聲音如此響亮,你可以在房間裏聽到。幾乎每天都有一個派對在上面進行。屋頂。對於那些想第二天早上早起或不得不上班的人,他們的睡眠受到干擾,非常糟糕。電梯/電梯的鑰匙卡不能正常工作。當你插入卡片上去時,它就不工作了。結果發現很多客人都有這個問題。我聯繫前台,討論9月21日的午餐,因爲需要在07:00退房,不能用早餐來做,所以問他們有什麼選擇。好像這不可能是粗的。1名年輕男性員工,9月19日06:30在前台說,早上“哦沒問題”,我需要與預訂部覈對您是一個高級會員,通過我們的網站預訂,我可以安排你那天退款,吃一頓外賣早餐不值錢(以一種粗魯無禮的方式),認真嗎?這就是你如何與酒店客人交談的方式?帶走不是什麼??他要求我發確認郵件,他答應我聯繫預訂部,並答應在一天結束的時候聯繫我,但正如預期的那樣,沒有聽到任何消息。一天結束的時候,我再次聯繫了前台,當然我跟曼努埃拉說了話,曼努埃拉告訴我不可能得到一個完全好的,但是她怎麼知道的?沒有聯繫預訂部
訪訪客用戶Habitacion muy confortable , dos camas y todo en perfecto estado de limpieza. El aseo amplio, con varios utensilios para la higiene personal ( quizas falta pasta de dientes y cepillo dental). el personal de recepción muy amable y disponible en todo momento. Y el comedor ( desayuno) pequeño pero satisfactorio. Empleados muy amables
The staff and location were great! The 24 hour snack buffet was below average and the attendant was very cranky. The hotel is in dire need of repairs and updating. The interior is very dated, room carpeting was dirty with no luggage racks provided, leaving us to place suitcases on the floor. The sliding shower doors made a hideous screaching noise with each use and did not contain the water, creating a floor flood with each use. The towels need replacing- worn and rough. The bathroom fan didn’t work. The drapery was detaching from both windows. Overall very disappointing.