Som Nit Port Vell

房間與照片相同，非常乾淨，位置超級好，但有點過頭了！因為港口前面和餐廳上方......晚上的噪音非常煩人。所以當我回來時我會帶上耳塞..因為它真的很棒，但它仍然是一個房間..也可以睡覺！

上週住過這家飯店。接待處很好，接待處的女士很好。然而，房間卻是一場災難。我們度過了有史以來最糟糕的一晚，因為晚上有 6 隻蟑螂出來並穿過我們的房間。真的，真的很髒。到接待處報告後，會與經理協商，但我們從未收到他們的任何消息。服務很差。令人難以置信（令人震驚），這種害蟲竟然在 2023 年的新建酒店中游盪。

Unacceptable service. We had a reservation for 01/11/2024, due to the floods that occurred in the country and as we were in a neighboring city of the affected one, it was impossible for us to go to Barcelona as the railway network had been cut and there was no other transport available. In communication the day before with some of the staff we had informed about the difficulty of the situation and the reason for cancellation was not because we did not want the room. The next day even Booking had contacted them to cancel and refund us the amount due to the situation prevailing in the whole country but they did not accept it and in an email they accused us of lying while in a previous conversation on 18/ 10/2024 we had informed them that we did not know our arrival time because we would be in the other city where we had mentioned the exact name so they knew it. As there is no humanity and understanding of the tragic situation prevailing in their own country, we are sorry but we will not prefer the hotel again nor recommend it.