維克多先生飯店(Sir Victor Hotel, part of Sircle Collection)

バルセロナのメイン通りにあり、アクセスはすごくいいです。1階、屋上のバーはハイセンスでした。 全体的に建物が古く、トイレのドアが完全に閉まらない、水の排水が悪い、洗面所から下水の臭いが感じられるなど気になる点はたくさんありました。 特に臭いは気になり、窓を開けていないと部屋全体が薄らその臭いで充満されていたため、それを伝え2泊目をキャンセルさせてほしい旨お願いしましたが、キャンセル期限を過ぎているという理由で断られました。(別の部屋への移動を提案していただきましたが、他の部屋も同様でした) 立地がいいとはいえ、金額を考えると二度と泊まることはないです。

Very good location V convenient

Great location and neighborhood. Rooms had issues - fire detector was malfunctioning and had to be fixed, bathroom door could not close as it was off the tracks, basin was not draining properly, furniture was not functional as no bedside tables with plugs etc. Complaints were made to the front desk but there was no acknowledgement of discomfort experienced.

Staying for one night to catch an early plane, the front desk called at 3am to “check that the room was occupied”, waking up my entire family. I have no idea what possessed the staff to think dining at 3am made any sense. The next day they apologized saying that their reservation system was broken. Sir Victor - next time your reservation system is broken do not check it by calling guests rooms at 3am. The rest of the hotel experience was ok but the 3am phone call was unforgivable - and to just say “sorry” is almost more frustrating.