威斯康星戴爾華美達飯店(Ramada by Wyndham Wisconsin Dells)

My family and I stayed here after my mom got sick the day we were supposed to leave the area. The check in lady was very nice and our room was very clean. The leather seat from the chair was cracking and did track the material all over the room and in the bed. The pool was decently warm and the hot tub was excellent. Breakfast was decent, but not very warm. We went about midway through the allotted time. All in all, I would definitely book again.

Terrible customer service. Front desk service was terrible, rude and did not care about customer concerns. Out dated rooms, which seriously needs a make over and remodeling. . Mildew smell in room. I Do Not Recommend staying here, as I will not stay here again.

Fue muy desagradable la experiencia desde que hicimos el check in, fue un viaje familia por lo que eran muchas habitaciones obviamente para estar todos cómodos ,cuando estaba haciendo la registracion me preguntan el nombre y la cantidad de personas que van habitar la habitación, a lo cual la persona se confundió porque eran tres habitaciones reservadas ,y por un error me contesto que si no le decía bien cuántas personas eran y si checaba la cámara y metía más gente me hiba botar del lugar ,lo dejé pasar porque llevábamos niños y no me hiba poner a discutir, al llegar a la habitación el sofá cama estaba lleno de humedad y olía horrible y la electricidad quemada ,obviamente no lo usamos,a la hora del desayuno el mismo hombre que me grito en el lobby estaba alrededor y solo movía la cabeza haciendo gestos despectivos,al retirarme del lugar fui entregar las tarjetas al lobby porque quería recibos y me dijeron que no me lo hiban a dar porque yo reservé con expedida y que checara mi app,honestamente fue una mala experiencia,no vuelvo a reservar en ese lugar les falta mucha clase para servicio a cliente y no tienen porque discriminar ni sobajar a los huéspedes.

No me gusto la atencion al cliente al llegar y no me gusto que que me pusiera que me ivan a cobrar cien dolares mas

They are remodeling and what is done so far is very nice. The bed was comfy and the room was nice. The morning clerk was very friendly and interacting with the guests.

I paid for a double queen with the pull out couch. The couch was so old, with a paper thin mattress on it, that had the springs poking through. We couldn't even use it. When booking I did ask for an updated room, the only part that was updated was the paint and that wasn't even done.

While the kids were in the hot tub and we were in the pool, the lady from the front desk threw chemicals in the hot tub!!!! We had the kids get immediately out. The next night she added chemicals again while we were in the pool. She was not friendly at all. The window was open when we came into our room and screen was bent. The toilet paper in the bathroom at the pool was never restocked. One of the bathrooms light was burnt out completely. The other bathroom’s door had the striker plate hanging and you were unable to keep shut and lock. Our room was very small and the chair was cracked and tattered. Bathroom is so small your hips hit the toilet paper while sitting on toilet. We will not return here. Although it was cheaper and my expectations were less- throwing chemicals in the hot tub while people are in it crosses a line!!!

The lady that checked us was amazing.. very friendly and helpful. Made sure if we needed anything just call down. Which we did. . We couldnt get our hot tub to work, she told how to fix it. The bed was sooo comfortable & big, it was perfect for us. The hot tub was the perfect size for the both of us. Was in a perefect location.

Walking in the place looked like a storage unit. Desk stacked up by the desk and lamps lined up down the hallway. Front desk woman was completely rude. Got to the room and trash cans were not empty, toilet paper rolls were empty. Had to go ask for toilet paper. The shower had a hole in the wall. Beds were uncomfortable. Terrible stay from start to finish. Left a day early cause just couldnt stand it anymore