Staff were very accommodating and especially Loyd made the the whole We really enjoyed the trip and the trip was made amazing by mad monkey, I loved my time in the Philippines and Siargao was the best
Refused to check their bank account to verify my payment (I forgot to screenshot the deposit, but did include my full name on the transfer) and then proceeded to cancel my booking and keep my funds. Theft scam. Staff are on a militant power trip and need to be dismissed. It wasn’t until I threatened to contact the police and send a collections team to their lobby, did they miraculously check their account, verify my payment and return the money out of fear of being caught. At the end of the day this caused significant stress and lost the hotel owner a 40,000 peso booking because Joan refused to be service orientated and help the customer with a simple bank account check. I read other reviews on here where guests have lost their money and now I understand why. My advice - go elsewhere.
訪訪客用戶Kalipay was in the best location ever, yet also like a sanctuary of peace! It helped that there weren’t too many guests when we were there too (as we were just at the beginning of the season). The staff were absolutely lovely and helped us book all of our motorbikes, transfers & surf lessons. We had the reception number on WhatsApp so if our plans changed we could easily contact them to help us - honestly, it took all the faff out of the holiday and meant we could really enjoy ourselves. The room was gorgeous and so big for 2 people! Great shower, air con or a ceiling fan, super comfy bed (if you prefer a slightly harder memory foam feel) & complimentary drinking water and tea. There was also a mini fridge of snacks which you did need to pay extra for but we enjoyed this to have a sweet treat post dinner! There are great drink / dinner options within a 2 minute walk, or 5 minute motorbike ride. We would recommend CEV for amazing ceviche (we went twice) & Goodies did a great cocktail. We also ate breakfast and lunch at Kalipay once and enjoyed both meals. Thank you so much to the Kalipay team - we’d come back in a heartbeat! Emma & Ed
匿匿名用戶All the staff were really nice except for that one transgender lady there that sometimes would run events. She doesn’t smile or say hi to everyone and would sometimes roll her eyes for no reason at all. But besides that, the place has got to be the best hostel to stay in if you’re looking to socialize and make new friends.