住宿方回覆: Dear Olisdaily奧利日誌,Thank you for staying at Rembrandt Hotel Bangkok. Our prime location, within walking distance to BTS Asok, MRT Sukhumvit, and Terminal 21, ensures easy access to all that the area has to offer.We strive to provide a comfortable and welcoming environment for all our guests, and it’s clear we fell short during your visit. Your comments about the condition of the room, the water taps are concerning, and we will address these matters with our maintenance team to ensure they are resolved.Please know that our front desk and engineering team are available 24 hours a day to assist with any concerns you may have during your stay. We encourage our guests to reach out immediately if anything is not to their satisfaction, as we want to ensure you have a pleasant experience.If you would be willing to give us another chance in the future, we would love to make it up to you. Please feel free to reach out directly, and we’ll ensure your next stay is much more enjoyable.We are currently renovating to 5-star standards and look forward to welcoming you back for an even better experience.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear holysun333,Thank you for staying at Rembrandt Hotel Bangkok. Our prime location, within walking distance to BTS Asok, MRT Sukhumvit, and Terminal 21 shopping mall, ensures easy access to all that the area has to offer.We understand how important it is to ensure smooth and efficient service, especially during busy times, and we deeply regret that this affected your experience.Please know that this is certainly not the standard of service we strive to provide, and we will immediately address the issue with our team to ensure better communication and proper guidance in the future. Your feedback will help us improve our service and avoid similar situations for other guests.We also appreciate your comments about the breakfast options. We will take your suggestions into consideration as we work to offer a more diverse selection that caters to all our guests' preferences.We are currently renovating to 5-star standards and look forward to welcoming you back for an even better experience.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear Valued Guest,Thank you for staying at Rembrandt Hotel Bangkok. Our prime location, within walking distance to BTS Asok, MRT Sukhumvit, and Terminal 21 shopping mall, ensures easy access to all that the area has to offer.We are delighted to hear that you found our hotel satisfactory. We always strive to maintain high standards for our guests, and it's great to know we met your expectations.We are currently renovating to 5-star standards and look forward to welcoming you back for an even better experience.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear Jolisa,Thank you for staying at Rembrandt Hotel Bangkok. Our prime location, within walking distance to BTS Asok, MRT Sukhumvit, and Terminal 21 shopping mall, ensures easy access to all that the area has to offer.We are delighted to hear that you found our hotel satisfactory. We always strive to maintain high standards for our guests, and it's great to know we met your expectations.We are currently renovating to 5-star standards and look forward to welcoming you back for an even better experience.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear LI YUAN,Thank you for staying at Rembrandt Hotel Bangkok. Our prime location, within walking distance to BTS Asok, MRT Sukhumvit, and Terminal 21 shopping mall, ensures easy access to all that the area has to offer.At Rembrandt Hotel Bangkok, we place the highest importance on delivering exceptional service, and it’s incredibly rewarding to know that our efforts made a lasting impression. Your satisfaction is our top priority, and your feedback motivates our team to continue providing attentive and thoughtful service to every guest.We are currently renovating to 5-star standards and look forward to welcoming you back for an even better experience.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear Maoguanjia,Thank you for staying at Rembrandt Hotel Bangkok. Our prime location, within walking distance to BTS Asok, MRT Sukhumvit, and Terminal 21 shopping mall, ensures easy access to all that the area has to offer.We’re thrilled to hear that you enjoyed the sunny room with a pool view, the delicious and varied breakfast, and the friendly service from our staff. We're especially pleased to hear that Ram and Bow made such a positive impression – they truly go above and beyond to make our guests feel welcome.We’re also happy to know that the location of the hotel worked well for you and that you were able to enjoy the surrounding area with its many new massage shops and thriving businesses.We are currently renovating to 5-star standards and look forward to welcoming you back for an even better experience.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear Yuna Taiwan,Thank you for staying at Rembrandt Hotel Bangkok. Our prime location, within walking distance to BTS Asok, MRT Sukhumvit, and Terminal 21 shopping mall, ensures easy access to all that the area has to offer.We're glad to hear that you enjoyed our convenient location, which offers a peaceful escape while being close to key attractions like Terminal 21. It’s also great to know that our internet speed met your expectations.We appreciate your feedback on the décor, and we are currently undergoing renovations to further enhance the guest experience. We hope to have the opportunity to welcome you back to see these improvements in the future.We are currently renovating to 5-star standards and look forward to welcoming you back for an even better experience.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear GloriaZZ,Thank you for staying at Rembrandt Hotel Bangkok. We're delighted to know that you enjoyed your experience, particularly our service, and overall atmosphere.We look forward to welcoming you back the next time you visit Bangkok.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear Valued Guest, Thank you for staying at Rembrandt Hotel Bangkok. We're delighted to know that you enjoyed your experience, particularly our service, and overall atmosphere. We take pride in giving outstanding to service every guest and we're overjoyed to receive your compliments and appreciation. We look forward to welcoming you back the next time you visit Bangkok. Best regards, Rembrandt Hotel Bangkok
住宿方回覆: Dear Valed Guest, Thank you for staying at Rembrandt Hotel Bangkok during your recent trip. We understand your concerns and are actively working to address them to ensure a better experience for future guests. Your feedback is valuable to us and helps us improve our services. We wanted to inform you that our hotel is currently undergoing renovations as we strive to enhance our facilities and improve the overall guest experience. We hope that we will have the chance to welcome you in the future. Best regards, Rembrandt Hotel Bangkok
住宿方回覆: Dear Valued Guest,Thank you for staying at Rembrandt Hotel Bangkok. We're delighted to know that you enjoyed your experience, particularly our service, and overall atmosphere.We take pride in giving outstanding to service every guest and we're overjoyed to receive your compliments and appreciation. We look forward to welcoming you back the next time you visit Bangkok.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear Valued Guest,Thank you for staying at Rembrandt Hotel Bangkok. Our prime location, within walking distance to BTS Asok, MRT Sukhumvit, and Terminal 21 shopping mall, ensures easy access to all that the area has to offer.We are delighted to hear that you found our location satisfactory. We always strive to maintain high standards for our guests, and it's great to know we met your expectations.We are currently renovating to 5-star standards and look forward to welcoming you back for an even better experience.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear Valued Guest,Thank you for staying at Rembrandt Hotel Bangkok. We're delighted to know that you enjoyed your experience, particularly our service, and overall atmosphere.We take pride in giving outstanding to service every guest and we're overjoyed to receive your compliments and appreciation. We look forward to welcoming you back the next time you visit Bangkok.Best regards,Rembrandt Hotel Bangkok
住宿方回覆: Dear Valued Guest,Thank you for staying at Rembrandt Hotel Bangkok during your recent trip.We understand your concerns and are actively working to address them to ensure a better experience for future guests. Your feedback is valuable to us and helps us improve our services.Please accept our sincerest apologies for the inconvenience you experienced. Your comfort and satisfaction are our top priorities. Please allow us time to review and investigate the details regarding the incident. We would appreciate it if you could provide us with more information about the specific issues you encountered so that we can address them directly and ensure they do not occur again in the future.We hope that we will have the chance to welcome you in the future.Best regards, Rembrandt Hotel Bangkok