曼谷香格里拉大飯店的評論

住宿方回覆: Dear Jack,Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent stay did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the renovation works and any discomfort from the noise. We understand how important a peaceful and relaxing environment is, and regret that this was not your experience.We also appreciate your comments regarding the breakfast and dinner at NEXT2 Café, and your meal at Salathip. Your observations have been shared with the relevant teams, as we are committed to improving the overall guest experience across all touchpoints.We value your feedback greatly and hope to have the opportunity to better serve you in the future.Warm regards,Guest ExperienceShangri-La Bangkok

住宿方回覆: Thank you very much for your wonderful review and perfect scores across the board. We are delighted to hear that you had a pleasant stay with us and appreciated our prime riverside location near the BTS and pier, as well as the local charm surrounding our hotel.It’s also heartening to know you enjoyed the comfort of our massage services and warm hospitality. Your kind words about the hotel’s enduring heritage and authentic Thai atmosphere mean a great deal to us. We look forward to welcoming you back for another memorable stay in the future.

住宿方回覆: Thank you for your detailed and thoughtful review. We're thrilled you enjoyed the riverside location, warm hospitality, and the variety at breakfast. Your kind words about our service team mean a great deal. We appreciate your comments regarding the décor and are pleased to hear you noticed the updates in the bathroom. It’s wonderful that you had a pleasant experience on our evening cruise — a tranquil way to enjoy the beauty of the Chao Phraya River. We hope to welcome you back for another memorable stay.

住宿方回覆: 感謝您選擇曼谷香格里拉作為您的冬季度假勝地並與我們分享您的愉快體驗。我們非常榮幸能夠成為您的首選目的地，並且很高興聽到您如此享受您的住宿。 我們很高興得知我們熱情周到的泰式款待以及我們位於湄南河畔的便利位置使您的住宿難以忘懷。我們很高興您喜歡前往 Iconsiam 的免費接駁船服務，以及充滿當地瑰寶、餐飲選擇和購物便利的充滿活力的環境。我們努力為客人創造從早到晚的輕鬆難忘的體驗。您的忠誠令我們十分感動，我們期待您再次光臨並享受另一次難忘的住宿。

住宿方回覆: 感謝您與我們分享您的美好入住體驗。很高興得知您喜歡這次的河景房升級，並對我們的設施維護感到滿意。我們也很開心能為您提供豐富且令人滿意的自助早餐。您的肯定對我們意義非凡，期待您的下次光臨，為您帶來更多美好回憶。

住宿方回覆: 感謝您的善意言辭。我們很高興得知您擁有一段愉快的經歷並且 Nick 提供了優質的服務。我們希望很快能再次歡迎您來到曼谷香格里拉酒店！

住宿方回覆: 感謝您詳細分享入住體驗！我們非常高興得知您對房間的舒適度、酒店的地理位置以及服務的滿意。您對早餐和我們團隊熱情服務的認可讓我們深受鼓舞。關於您提到的泳池設施和班船安排的反饋，我們已經傳達給相關部門，以便進一步優化。非常感謝您提供如此具體的建議，為其他客人提供了寶貴的參考。我們期待未來能再次為您服務，帶來更美好的入住體驗！

住宿方回覆: Thank you for sharing your impressions. We're delighted that the surrounding atmosphere reminded you of the charm of Guangzhou. We understand that traffic in Bangkok can be quite busy at times, and we appreciate your patience. We hope the riverside scenery added a pleasant touch to your stay, even with the limited transport options in the evening.

住宿方回覆: Thank you for your feedback. We're glad you enjoyed the beautiful Chao Phraya River views and our breakfast selection. We understand the lively river can be noisy and appreciate your patience.Your comments on the room are noted, and we’re continually working on improvements. Delighted you found the boat ride to ICONSIAM a special experience!We look forward to welcoming you again.

住宿方回覆: 感謝您抽出時間分享您的入住體驗。很高興您選擇了曼谷樓，並對我們的河景和安靜的房間感到滿意。關於夜床服務沒有提供的問題，我們深感抱歉，可能是溝通上出現了誤會，我們會與相關部門核實並改進。至於酒店擺渡船的運行時間，我們感謝您的反饋，並會繼續努力優化客人體驗。希望在您下次入住時能夠為您提供更加完美的服務。再次感謝您的評論，期待未來再次歡迎您入住！

住宿方回覆: 非常感謝您的好評！我們很高興您喜歡酒店的環境、設施和服務。希望您下次還能光臨，體驗更多美好的湄南河風光！

住宿方回覆: 感謝您的反饋！很高興您對我們的服務、設施和河景感到滿意。期待您的再次光臨，為您帶來更多美好體驗！

住宿方回覆: 感謝您與我們分享您的體驗！我們很高興您喜歡湄南河的美景，並對酒店的設施和服務感到滿意。能夠為您的曼谷之旅提供舒適的住宿地點，我們倍感榮幸。期待您再次光臨，與我們度過更多美好的時光！