住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience did not fully meet your expectations. While we aim to provide good value, we understand that amenities like slippers, toothbrush, and toothpaste are important to many of our guests.Please kindly note that toothbrushes and toothpaste are available for purchase in the guest room for your convenience. We apologize if this was not clearly communicated during your stay.We appreciate your comments and will certainly take them into consideration as we continue to improve our service. Should you have any further concerns, please feel free to reach out to us directly.Best regards,Kanlaya SainoyFront Office Manager
住宿方回覆: Thank you for your feedback! We’re happy to hear that you liked our convenient location near the MRT Blue Line, making travel to the airport easy. We apologize for the issues you encountered with the bathroom amenities and the cleanliness during your stay. We appreciate your comments and will work on improving our services. We will also ensure that the amenities are replenished properly and the room is thoroughly cleaned.We are glad you enjoyed the breakfast, and thank you for your recommendation for guests seeking a simple and practical stay. We hope to welcome you again in the future and provide a more comfortable experience.Best regards,Siriwach ChiangmunFront Office Manager
住宿方回覆: Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed our convenient location, clean rooms, and the complimentary amenities in the lobby. It’s great to know that the spacious room and daily water service made your stay more comfortable.We truly appreciate your kind words and look forward to welcoming you back to [Hotel Name] in the future.Best regards,Siriwach ChiangmunFront Office Manager
住宿方回覆: Thank you for sharing your feedback. We are pleased to hear that you found the room facilities well-appointed. However, we sincerely apologize for the disappointment you experienced regarding the additional charges for food and beverages, as well as the lack of breakfast included. Your comments are important to us, and we will certainly review this matter to enhance our guests' experience.We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future.Best regards,Siriwach ChiangmunFront Office Manager
訪客用戶
高級房
入住於 2024 年 12 月
獨自出遊
2 則評論
10.0/10
超棒
發布於 2025 年 1 月 25 日
簡單整潔,房間夠大,水壓夠,鄰近地鐵站BTS
住宿方回覆: Thank you for your kind feedback! We’re glad to hear that you enjoyed the spacious room, the water pressure, and our convenient location near the BTS station. We hope to welcome you back soon!Best regards,Siriwach ChiangmunFront Office Manager
住宿方回覆: Thank you for your feedback. We appreciate you choosing our hotel. We're glad you found our location convenient and our price reasonable. We'll take your comments about the surrounding dining options and the age of our facilities into consideration. Your feedback is valuable to us as we strive to improve our guests' experience. Best regards, Suwarin Rachanikorn General Manager
住宿方回覆: Thank you for your kind review! We’re delighted to hear that you had a pleasant stay and found our location convenient. It’s great to know you enjoyed the complimentary drinks and cookies in the lobby, as well as the cleanliness of our rooms. We’re also happy that the nearby amenities added to your convenience.We truly appreciate your feedback and look forward to welcoming you again in the future!Best regards,Siriwach Chiangmun
住宿方回覆: Dear Valued Guest, Thank you for taking the time to share your stay experience at Aspira One Sutthisan Hotel. We are delighted that you had an overall positive stay,and enjoyed the hotel convenience location with a great room. We are encouraged by your kind compliments, and have shared them with the team. We look forward to welcoming you back again soon. Best regards, Napatchwaran Wongsang General Manager